1.    04 Dec 2016 #1
    Join Date : Dec 2016
    Posts : 2
    Windows 10

    Help! Cortana Microsoft account changed windows login!

    Can anyone please advise me?

    I enabled cortana on my fathers windows 10 install, which required the creation of a Microsoft user account.

    I created a new Microsoft user account linked to my fathers email address for this^ purpose, and recorded the password in a document stored on the windows 10 machine.

    Windows 10 then automatically changed the windows login from the user local account, to the Microsoft user account! Which I did not anticipate.

    Now we are locked out of the computer.

    His email address password is also locked behind the windows login! So we cannot access the email address the Microsoft user account is linked to for password recovery!

    How could this happen? All we wanted to do was talk to cortana!
      My ComputerSystem Spec
  2.    04 Dec 2016 #2

    Did you by any chance set up a recovery email address when you created the Microsoft account , or link it to a phone number?

    I'm assuming you've been to Reset your password already?
      My ComputerSystem Spec
  3.    04 Dec 2016 #3
    Join Date : Dec 2016
    Posts : 2
    Windows 10
    Thread Starter

    Thanks for your reply.

    No and my father does not remember his email password nor is it written down anywhere.

    Everything is locked behind his original windows 10 login pin number.
      My ComputerSystem Spec
  4.    05 Dec 2016 #4

    Have you tried turning on the hidden administrator account and using that to log in and change your fathers password?

    Click/Tap on the Power button under the Start Menu or on the lower right-hand side of the Login screen, press and hold the Shift key, and click/tap on Restart.

    This will open a command prompt at boot, then type.

    net user Administrator /active:yes

    to activate it...you should be able to login under that account instead as it's not password protected by default and then go into users to change his password.
      My ComputerSystem Spec


Similar Threads
Thread Forum
Microsoft account inexplicably changed to '.com.com'
Hi community, I've had quite the stressful day of trying to login to my Windows 10 Laptop. The Microsoft account inexplicably changed the TLD to '.com.com' from '.com' and it locked my access out of my PC. I tried using chntpw on Ubuntu to reset...
User Accounts and Family Safety
Local account login changed to Microsoft Account so unable to log in
I would like help solving a mystery. I set up a new Dell Optiplex 3020 which shipped with Windows 10 Pro. I bypassed the option to set up the user with a Microsoft Account (The owner does not have a microsoft account and I did not create one at...
User Accounts and Family Safety
Solved Changed Microsoft Account Password Does not Change PC Login Password
I have three Win 10 PC's (desktop, laptop, Surface) that all have the admin login account set up through a common Microsoft Hotmail account. I changed to a new password on my Hotmail account, but the old Hotmail password is still used for logins to...
User Accounts and Family Safety
Solved Local account changed to MS account, act as separate accounts at login
So I originally started with a local account but then signed into the store with a MS account. I changed the setting where users are required to enter a password through netplwiz (like this) and making a password not required after waking from...
User Accounts and Family Safety
Solved Login Account Changed
On my home PC to which I only have access, following the installation of an update, my login account was changed from myself to Other User. I have set my account to bypass the requirement to enter a password by using netplwiz, but now the computer...
General Support
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 12:57.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App

Windows 10 Forums