Creating new account yields: "User Profile Service service failed..."

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  1. Posts : 97
    Windows
       #1

    Creating new account yields: "User Profile Service service failed..."


    I am trying to make additional user accounts on my laptop or desktop, but whenever I try to do it on either one I get the following message

    "User Profile Service service failed to sign in / User profile cannot be loaded"

    I can't find a Windows 10 fix for this. I tried sfc /scannow and it could not find anything.
      My Computer


  2. Posts : 68,652
    64-bit Windows 11 Pro for Workstations
       #2

    Hello leftisthominid, :)

    The tutorial below may be able to help with this error message. It's for Windows 8, but would be the same in Windows 10.

    User Profile Service failed the sign-in - Fix in Windows 8
      My Computers


  3. Posts : 97
    Windows
    Thread Starter
       #3

    Brink said:
    Hello leftisthominid, :)

    The tutorial below may be able to help with this error message. It's for Windows 8, but would be the same in Windows 10.

    User Profile Service failed the sign-in - Fix in Windows 8
    I am sorry, but that does not help at all is not with an existing account. The issue is I am trying to create a brand new account (e.g., Guest-user). There is nothing in the registry about that user and that user doesn't have a folder in C:/Users/ as the Windows fails to generate one...
      My Computer


  4. Posts : 68,652
    64-bit Windows 11 Pro for Workstations
       #4

    That's ok. See if you may be able to do OPTION FOUR in the tutorial below to enable the built-in Administrator account at boot, then sign in to that account to fix the other account.

    https://www.tenforums.com/tutorials/2...a.html#option4
      My Computers


  5. Posts : 97
    Windows
    Thread Starter
       #5

    I don't think that is going to help either. I have a good account that I can login through. It just won't actually make any new accounts accessible.
      My Computer


  6. Posts : 97
    Windows
    Thread Starter
       #6

    My googling has led me to some articles on SuperUser that state that my C:/Users/Default permissions have been screwed up. Both of my Windows 10 PCs have this issue, so does anyone have a way for me to restore Default to its proper state?
      My Computer


  7. Posts : 68,652
    64-bit Windows 11 Pro for Workstations
       #7

    You could do a system restore using a restore point dated before this happened to hopefully sort it.
      My Computers


  8. Posts : 97
    Windows
    Thread Starter
       #8

    Brink said:
    You could do a system restore using a restore point dated before this happened to hopefully sort it.
    I don't know when this started, and Windows only presented me with two restore points for this folder. Both were from last week.
      My Computer


  9. Posts : 68,652
    64-bit Windows 11 Pro for Workstations
       #9

    You could try the restore point if it wasn't doing this last week.

    Otherwise, you could try doing a repair install to fix this without losing anything.

    Repair Install Windows 10 with an In-place Upgrade
      My Computers


  10. Posts : 97
    Windows
    Thread Starter
       #10

    Brink said:
    You could try the restore point if it wasn't doing this last week.

    Otherwise, you could try doing a repair install to fix this without losing anything.

    Repair Install Windows 10 with an In-place Upgrade | Tutorials
    I already tried to do the system restore, but it didn't help. Both of my computers are involved, so I will likely need to deal with them separately - doing two Windows reinstallations/upgrades is boring at best frustrating at worst. I will probably do my desktop first.

    Should I do keep personal files and apps for step 12? The image has keep personal files and apps selected, but the arrows points to keep personal files only.
      My Computer


 

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