My annoying M/S account prompt Solved

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  1.    12 Nov 2016 #1

    My annoying M/S account prompt

    Quite often in the notification area, I get a prompt about my M/S Outlook account, and as far as I know, it was closed weeks ago as I requested it so.

    See attachment
    Attached Thumbnails Attached Thumbnails ms account.jpg  
      My ComputerSystem Spec

  2.    12 Nov 2016 #2

    Hello Again.

    Are you using you're Microsoft Account?
    Do you log on with a Microsoft Account?
    Does any part of that message affect what you do?

    You could switch to a local account - not use the MSA

    Local Account - Switch to in Windows 10 - Windows 10 Forums

    Click image for larger version. 

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      My ComputerSystem Spec

  3.    12 Nov 2016 #3

    as I said in my post, my account is closed, I hardly ever used it when open, and no, it does not stop me doing anything, but I dont like pop ups/remindrs etc, if they can be prevented.;
      My ComputerSystem Spec

  4. Brink's Avatar
    Posts : 34,533
    64-bit Windows 10 Pro build 18290
       12 Nov 2016 #4

    Hello frecnhman96, :)

    You may have closed your MSA, but did you switch to a local account on your PC, or are you still using the MSA?

    If you are still using the MSA on the PC to sign in to Windows 10 or the Store, then that is why you are getting this message.
      My ComputersSystem Spec

  5.    12 Nov 2016 #5


    So solution is to do what please?
      My ComputerSystem Spec

  6. Brink's Avatar
    Posts : 34,533
    64-bit Windows 10 Pro build 18290
       12 Nov 2016 #6

    First, you will need to determine if you are still signing into Windows 10 with the same Microsoft account (MSA) that you closed.

    If so, then switching to a local account as nt62 posted above should stop this for you.

    In addition, double check that you are also not signing into any other device (ex: Windows 10 Mobile phone) with this closed MSA.
      My ComputersSystem Spec

  7.    12 Nov 2016 #7

    In anticipation of your suggestion, I went to user account, c/on the option" open in local accout).

    It signed me out, restarted, but problem still there?
      My ComputerSystem Spec

  8. Brink's Avatar
    Posts : 34,533
    64-bit Windows 10 Pro build 18290
       12 Nov 2016 #8

    Sign out of the Store as well to see if that may help.
      My ComputersSystem Spec

  9.    12 Nov 2016 #9


    You need to take me through that procedure please, as I seem to be in my local account ok
      My ComputerSystem Spec

  10. Brink's Avatar
    Posts : 34,533
    64-bit Windows 10 Pro build 18290
       12 Nov 2016 #10

    If you don't see your MSA while doing step 2 in OPTION ONE of the tutorial above, then you are not signed in to the Store with your MSA.
      My ComputersSystem Spec

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