1.    07 Nov 2016 #1
    Join Date : Jul 2016
    Posts : 3
    Windows 10 Home

    Locked out in safe mode

    I recently downloaded an app that had a Trojan attached to it. It immediately started taking over so I went to msconfig and chose to start in safe mode, to try and get rid of it. When it restarted in safe mode it asked for the password. When I set up 10 from the upgrade I used a 4 digit pin and not a password. NOW I am locked out of my computer. How do I surpass the password to gid it open?
      My ComputerSystem Spec
  2.    07 Nov 2016 #2
    Join Date : Oct 2013
    NW Florida
    Posts : 9,993
    Windows 10 Pro and Windows 10 Pro Insider

    If you are using an MS account, put in your MS password associated with the MS account you used.
      My ComputersSystem Spec
  3.    07 Nov 2016 #3
    Join Date : Oct 2013
    A Finnish expat in Germany
    Posts : 13,274
    Windows 10 Pro

    In addition to what Essenbe already mentioned, if you have a PIN you must have a password. Setting PIN is not possible if no password exists, an existing PIN always, without an exception, means that user also has a password.
      My ComputerSystem Spec
  4.    07 Nov 2016 #4
    Join Date : Jul 2016
    Posts : 3
    Windows 10 Home
    Thread Starter

    I got it. Thanks gentlemen!
      My ComputerSystem Spec


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