PIN entry screen not displayed on boot

  1. Posts : 166
    Win 10 Pro 64Bit

    PIN entry screen not displayed on boot

    Hi all

    My PC has developed an annoying issue over the last week. When I boot the PC I get the normal desktop screen with the date and time correctly shown. If I then hit a key to move to the PIN entry screen, the time and date are removed but the PIN entry box is not displayed and entering the PIN does not make any difference. If I leave the PC alone, after about 30 secs the time and date are re-displayed but the same issue happens when hitting a key. When failing to display the PIN screen, my network connectivity is shown as 'Limited' in the Network button of the three buttons in the bottom right of the screen - not sure if this is an issue

    If I go and make a cup of tea, when I return it all works okay.

    These are the things I have tried:

    1/ Windows update;
    2/ Full Virus scan, using Windows Defender;
    3/ Full Malware scan using Malwarebytes;
    4/ Update all drivers using DriverMax;
    5/ Open PowerShell(Admin) and run SFC - no errors reported;
    6/ Open Powershell(Admin) and run DISM - no errors reported;
    7/ Re-enter PIN using the 'I Forgot my PIN" under Sign-In options;
    8/ Run CHKDSK /f /r on my OS SSD.

    Has anyone got any ideas?

      My Computer

  2. Posts : 166
    Win 10 Pro 64Bit
    Thread Starter

    This appears to have sorted itself, no problem for 5 days now.
      My Computer


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