Two sites I have found to be very useful to bookmark:
Microsoft offices worldwide, addresses & phone numbers: Microsoft Worldwide Sites
- Click your country on the list to get address and phone number to your local Microsoft office, for instance for OP who seems to be from Canada:
- Although phone numbers are not for support, they at least should be able to tell all necessary regional contact information for Microsoft Support.
Microsoft Support Contact Us worldwide: https://support.microsoft.com/contactus/
-Tell shortly about your issue, you will be presented these options:Kari