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#1
Periodically there is no login prompt on login screen; can't verify
I have a vexing problem since the Anniversary update on my Vaio. I have been using Windows 10 on this machine successfully for over a year. Here are the exact symptoms:
- I boot up the laptop from a cold state.
- The boot appears normal and my personal background appears on the welcome screen with the current time and date. Normally, I would just need to click anywhere on this screen to receive my personal photo and a login prompt. Up to this point, by the way, I have not heard the Windows dah-dah-di-dah-hmmmm sound.
- When I click on the welcome screen, the background stays, but seems to zoom in slightly. No personal picture appears, no login prompt appears. The only icons are the WiFi icon and the accommodations icon for visually impaired. Both of these icons function normally, but nothing else does, not ctrl-alt-delete. Not the enter key. Nothing.
- Eventually, after about a minute, the welcome screen with the date and time returns, but clicking produces the same result as before.
- I am forced to hold down the power key until the computer shuts down and then press it again to boot.
- At this point, the process usually proceeds normally (with the dah-dah-di-dah-hmmmm sound) and the login screen with my (circular) photo appears and the login proceeds normally.
- Other strangeness: I am unable to verify my identity on the computer because clicking on Verify produces a Windows security error: We couldn't sign you in."
- I tried resetting the Windows explorer advanced internet options, and it didn't help.
- I added SSL 3.0 to the checked internet options, and it didn't help.
I am afraid that all of these forced shut-downs will eventually degrade the performance of my computer. Help!!