Windows 10: Can't Delete from 'Videos'

  1.    12 Sep 2016 #1

    Can't Delete from 'Videos'


    Running Win 10 on an SP4.

    I have a bunch of .mp4 files in my "users\Videos" subdirectory. I cut-and-pasted them to a new location.

    They are in the new location.

    They still appear - but with a "generic" (i.e., not "thumbnail") icon. They are not playable ("We can't get to this file... 0xc101aa"), and I can not delete them.

    When I try in Explorer, they disappear. Then reappear. When I try in Command Prompt (Admin), I get "Access is denied".

    I don't have any automatic syncing set up (and this is nowhere near my OneDrive directories).

    I believe the word I'm looking for is "Aargggh!"
      My ComputerSystem Spec

  2.    13 Sep 2016 #2

    Have you installed any folder protection software?
    For example, if your video files are protected with a software like "Protect My Folders", they will be hidden from Windows Explorer and you're also unable to access them from Command Prompt.
      My ComputerSystem Spec


 

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