Regaining Administrator Access

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  1.   My Computer


  2. Posts : 10
    Windows 10
    Thread Starter
       #12

    simrick said:
    You must boot the system to a W10 install/recovery media:
    Okay, I downloaded Windows. Can I just use a regular USB drive for this?
      My Computer


  3. Posts : 16,325
    W10Prox64
       #13

    miza84 said:
    Okay, I downloaded Windows. Can I just use a regular USB drive for this?
    Yes. If you have any difficulties making a bootable flash drive from the W10 ISO, please use Rufus to build it.
      My Computer


  4. Posts : 10
    Windows 10
    Thread Starter
       #14

    Thanks. Unfortunately, I can't seem to download anything because I no longer have permission. I'll try to set up a bootable drive from my Mac and plug it in once it's ready.

    Wish I knew how I ended up in this mess...
      My Computer


  5. Posts : 16,325
    W10Prox64
       #15

    miza84 said:
    Thanks. Unfortunately, I can't seem to download anything because I no longer have permission. I'll try to set up a bootable drive from my Mac and plug it in once it's ready.

    Wish I knew how I ended up in this mess...
    This sounds to me like an infection of some sort. I suggest you download Kyhi's bootable PE rescue media and run a Malwarebytes scan on your system. Update the virus definitions and be sure to select Custom Scan and select the box to scan for rootkits (it's unchecked by default).
    Windows 10 Recovery Tools - Bootable Rescue Disk - Windows 10 Forums
      My Computer


  6. Posts : 16,325
    W10Prox64
       #16

    You can format the USB to FAT32 on the MAC, download Kyhi's PE ISO onto the MAC, mount the ISO to see the files in it, and copy the files over to the USB stick. Then boot the Windows system to the USB stick and run Malwarebytes.
      My Computer


  7. Posts : 10
    Windows 10
    Thread Starter
       #17

    Thanks a bunch, everyone! I'll try to get the PE rescue media first. If that doesn't work I'll have to boot back up from the USB.
      My Computer


  8. Posts : 27
    Windows 10
       #18

    Or burn the ISO file to CD using the built-in Disk Utility on your Mac.
    As far as I know, just copy the contents of the ISO file to USB and it might doesn't work.
      My Computer


  9. Posts : 10
    Windows 10
    Thread Starter
       #19

    It appears I have fixed the problem.

    I accessed command prompt and typed "shutdown /r /o". From there, I went into safe mode, and was able to restore administrative access to my main account. Everything seems to more or less work.
      My Computer


  10. Posts : 16,325
    W10Prox64
       #20

    miza84 said:
    It appears I have fixed the problem.

    I accessed command prompt and typed "shutdown /r /o". From there, I went into safe mode, and was able to restore administrative access to my main account. Everything seems to more or less work.
    Good news. :) I hope everything's working properly now for you. If you're satisfied, please go ahead and mark the thread as solved. Cheers!
      My Computer


 

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