Accounts page in W10 Settings is blank

  1. Posts : 18
    Windows 10 Pro

    Accounts page in W10 Settings is blank

    While attempting to add an image to my login in page, I discovered that the Accounts page in settings is not working.
    I checked my admin account settings and they all seem to be correct and up-to-date. I then did some searching on the internet and found a similar complaint on the Microsoft Windows 10 forum that had several suggestions. The actions I took are these:
    1. Open task mgr and click on File>Run New Task. Check the “..task with admin privileges” box.
    2. type CMD to get the command prompt window.
    3. type in dism /Online /cleanup-image /restorehealth and return.
    This ran successfully and stopped at a new prompt.
    4. type in sfc /scannow which found no corrupt of invalid files.
    5. type powershell which concluded very quickly with no further info.
    6. . I then restarted and checked my Accounts page remained blank as before with a continuous searching
    bar indicator.
    I am logged in as Local Administrator(not elevated) and the Time and Date are correct for my time zone. I am unable to add any new accounts from either Accounts or Add someone else to this PC. Any suggestions are welcome. I have attached a screen shot of the Accounts page.
    Attached Thumbnails Attached Thumbnails Accounts page in W10 Settings is blank-win10-accounts-blank-page.jpg  
      My Computer

  2. Posts : 822
    Microsoft Windows 10 Pro 64-bit

    In step 5 you said you typed PowerShell and it concluded quickly, The proper way to start PowerShell from a command prompt is to type
    start powershell
    What is the link to the Microsoft web page you are trying to follow.

    Looking at your pic it looks to me like your computer is just taking a long time to load that settings page.
      My Computer

  3. Posts : 18
    Windows 10 Pro
    Thread Starter

    Hi sml156, thanks for the info on powershell. I think I will try it again with "start". Here's the link to the Microsoft thread where I got the instructed solutions. Regarding the image, I agree that it looks like it is just taking some time to load the Accounts page, but more than 30 minutes seems like more than a slow load especially since my local admin user is the only account on this PC.

      My Computer

  4. Posts : 822
    Microsoft Windows 10 Pro 64-bit

    I see from your link to the Microsoft forum that the PowerShell command worked for one person at least.

    Here is another way to open PowerShell to run that command

    1. Press the Windows Key + S
    2. Type or paste powershell into the search
    3. Right click on PowerShell Desktop App
    4. Select Run as Administrator
    5. After Powershell starts and you see the command prompt.
    6. Copy the command below.
      Get-AppXPackage -AllUsers |Where-Object {$_.InstallLocation -like "*SystemApps*"} | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
    7. To paste the command simply right click in the PowerShell Terminal
    8. Press Enter
      My Computer

  5. Posts : 18
    Windows 10 Pro
    Thread Starter

    Thanks sml156, the powershell code did the trick. I was able to start powershell as admin as you suggested then just copy/paste(Ctrl/C, Ctrl/V) the code and it ran for awhile than returned to the command prompt. I was able to see the Accounts page fully, change my picture for login and add a new user from the accounts tab. All other tabs seem to be working fine in Settings=>Accounts. Thanks again for you help and patience.
      My Computer

  6. Posts : 822
    Microsoft Windows 10 Pro 64-bit

    Glad to hear it worked

    I actually posted on that forum to the OP that he should edit his post for the correct way to open PowerShell
      My Computer


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