Windows 10: why my account not active no more

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  1.    13 Aug 2016 #21

    So can u boot it like that
      My ComputerSystem Spec

  2. Cliff S's Avatar
    Posts : 21,250
    Win10 Pro, Win10 Pro N, Win10 Home, Win10 Pro Insider Fast Ring, Windows 8.1 Pro, Ubuntu
       14 Aug 2016 #22

    alphanumeric said: View Post
    If I was asked to fix that PC I would Boot from my install media, delete all partitions, and install windows to the unallocated space. Who knows what has been done/installed on that PC. Even if you manage to get back in, I wouldn't trust doing anything online with it. It almost certainly has a key logger on it. I would change all your online passwords, from a different PC, especially bank site logins.
    Good advice @alphanumeric
    If she can't sign in to Windows anymore, Nuke & Reinstall.
    I'm just glad for her it isn't the BIOS password thing(from her wording "startup password" instead of "login password" two very different animals)
      My ComputersSystem Spec

  3.    14 Aug 2016 #23

    jessicabradley2 said: View Post
    So can u boot it like that
    If your just locked out of Windows, yes, you can just change the BIOS Boot order so it boots from your install media. Then you do a clean install of Windows and erase everything that's there now.
      My ComputerSystem Spec

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