1. Joined : Aug 2016
    Posts : 1
    Windows 10
       06 Aug 2016 #1

    WINDOWS Anniversary upgrade problem


    After having installed the upgrade, I was asked for Pin code or Microsoft account password.
    None of my formerly used pin code or password is accepted.
    I tried changing Microsoft account password on my laptop. Did not help.
    What can I do to start my computer?
      My System SpecsSystem Spec


  2. Joined : Jul 2015
    Posts : 6,897
    Windows 10 Pro
       07 Aug 2016 #2

    Option 4 here:
    Administrator account - Enable or Disable in Windows 10 - Windows 10 Forums

    Then once you get into the built in administrator account, you can reset your user account password. I would recommend running:
    netplwiz

    for that.
      My System SpecsSystem Spec


 


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