1.    01 Aug 2016 #1
    Join Date : Aug 2015
    Posts : 52
    Windows 10

    Password word problem: Can not access OneNote anymore.


    Using Windows 10 and Chrome Browser.
    This involves Hotmail, OneDrive, OneNote.
    ---------------------------------------------
    When accessing my Hotmail yesterday, MS notified me that there was suspicious activity that someone tried to login my email account and advised me to change the PW. I did it.

    Today when I turned on my computer, It said that I failed to login to OneDrive (I did not try to access OneDrive to begin with, I just powered up my computer). It asked me to login.
    I typed in the New PW that I just established yesterday. It took it, but asked me to change the PW again (I just did it last night). So, I changed the PW again (because OneDrive asked me to change.)

    Now I can not access MS OneNote. OneNote doesn't recognize the new PW. Please help.

    Sure appreciate very much.
      My ComputerSystem Spec
  2.    01 Aug 2016 #2
    Join Date : Aug 2015
    Posts : 52
    Windows 10
    Thread Starter

    After changing the PW for Hotmail (advised by MS to do this). Power-up the computer the next day, Onedrive asked me to change PW, so had to change OneDrive and Hotmail (and thus for hotmail again).
    Now unable to access OneNote, and unable to post a question to Microsoft community (intended to ask how to access OneNote).

    Looks like the Hotmail, OneDrive, OneNote, & MS community (login to ask questions): All use the same PW.
    The change of PW in one place is not recognized by other places.
    (OneNote and MS community login - do not give me a chance to enter the new PW that I changed yesterday for Hotmail & OneDrive.)

    So, I am unable to access OneNote (except through hotmail/OneDrive), and unable to post a question to ask the MS community.
      My ComputerSystem Spec
  3.    01 Aug 2016 #3
    Join Date : Aug 2015
    Posts : 52
    Windows 10
    Thread Starter

    Re-phrase my question:

    After changing the PW for my hotmail (advised by MS to do this), I am unable to access OneNote and unable to post a question to the MS community - neither place allows me to enter the just changed PW.
    Thanks in advance for your help.
      My ComputerSystem Spec
  4.    03 Aug 2016 #4
    Join Date : Aug 2015
    Posts : 52
    Windows 10
    Thread Starter

    Found this post in Microsoft Answers that solved my problem as well as helping other 140+ folks:

    DA

    DavidShrader507 replied on July 2, 2016

    In reply to Noyonima H [MSFT]'s post on June 30, 2016


    Hi, I had this same problem and none of the answers I found helped me and I was extremely concerned because I had data stored in the OneNote app that I couldn't find!
    On Windows 10, I solved it by verifying some user account nonsense outside of OneNote.
    1. Go to Start->Settings->Accounts->Your email and accounts
    2. There was a note there asking me to verify my account.
    3. After clicking the link, I entered in my Microsoft account password.
    4. I went back and re-started the OneNote app and came up with no error.
    I have to wonder why this suddenly came up? Was there some Windows update that caused this.



      My ComputerSystem Spec

 


Similar Threads
Thread Forum
Can't log into OneNote and other apps. Problem with accounts?
I have a Microsoft account that works to let me log in to either Microsoft sites or OneNote on my iphone. I am unable to log into OneNote (native app, not OneNote 2016) on my laptop. Systems/accounts says I have a local account for which I'm an...
Software and Apps
Solved Cannot access address book from Word 2007
When opening my address book in Word 2007 to copy in an address, I get the message "Either there is no default mail client or the current mail client cannot fulfill the messaging request.." This has worked repeatedly in the past. I have no...
Software and Apps
I can't access my homegroup anymore
When I try to use my homegroup, I get a message "Enter network credentials." I never needed this before and don't know what the credentials are. The system doesn't provide a way to retrieve my user name and password. How can I do this? Thanks.
Network and Sharing
Bing Image Search + OneNote & OneNote Online Spell Check update
Source: Bing Image Search + OneNote OneNote Online Spell Check update - Office Blogs
Windows 10 News
Now access your password protected sections in OneNote app
Source: Now access your password protected sections in the OneNote for Windows Store app - Office Blogs
Windows 10 News
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 04:08.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums