Need Help Changing Default Login


  1. Posts : 222
    Windows 10 Home Premium-1803
       #1

    Need Help Changing Default Login


    I don't know how my aunt managed to foul things up on her Windows 10 Home tower, but when she powers on the unit she gets a screen with her user name, Joan, and the little Need Help Changing Default Login-head.jpg figure shown here, accompanied by the phrase 'The user name or password is incorrect. Try again'. At this point she has done nothing but press the power button. And no place has displayed to even enter a password.

    There is a little box labeled OK under the message. Pressing that opens a box under her name for the password. It also opens other user names at the bottom left of the screen, one of which is also labeled Joan. However, that particular 'Joan item' has her personalized user picture. Clicking on that brings up the name Joan with her picture and a password box. She can then enter her password and get into Windows.

    If she enters her password in the box with the above stick figure it doesn't work. She has to click on the other Joan user with her picture before she can access Windows.

    How can we get this to NOT bring up the stick figure Joan, which may be a Microsoft account (or not, my aunt doesn't know anymore), or delete the stick figure Joan, or do whatever is necessary to get her name, picture and password be the default?

    I have, of course tried running 'control userpasswords2', checking, saving, reopening, unchecking and saving again. No change.
    Last edited by boweasel; 24 Jul 2016 at 20:48.
      My Computer

  2. NavyLCDR's Avatar
    Posts : 15,515
    Windows 10 Pro
       #2

    boweasel said:
    I have, of course tried running 'control userpasswords2', checking, saving, reopening, unchecking and saving again. No change.
    Leave the box for "User must enter a user name password..." checked, save. Reboot.

    After logging in again, then try this:
    Sign in Screen - Do Not Display User Name in Windows 10 - Windows 10 Forums
      My Computer


  3. Posts : 222
    Windows 10 Home Premium-1803
    Thread Starter
       #3

    NavyLCDR said:
    Leave the box for "User must enter a user name password..." checked, save. Reboot.

    After logging in again, then try this:
    Sign in Screen - Do Not Display User Name in Windows 10 - Windows 10 Forums
    What an idiot I am! Of course I know you have to reboot after making changes through control userpasswords2, but somehow I forgot. Granted, it's been several years since I've used it, and I am pushing 70, so let's just chalk it up to a senior moment, not a portent of impending dementia.

    At any rate, simply checking that box and rebooting took care of everything.
      My Computer

  4. NavyLCDR's Avatar
    Posts : 15,515
    Windows 10 Pro
       #4

    Glad it worked for you!
      My Computer


 

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