1.    22 Jul 2016 #1
    Join Date : Jul 2016
    Posts : 3
    Windows 10 x64 Home

    Windows Local Account lost password


    I'm sure this gets asked a lot, but I can't find exactly what I'm looking for.

    A few months ago, my mom bought a laptop from Dell. She set it up with 2 local accounts, with her as the only admin account, and now she's forgotten the password.

    All the information I've found requires you to either have made a password recovery disk, or have a windows recovery disk. Her computer didn't even come with the windows recovery disk, so she has neither. I can still log into the second account, but it's not admin so I can't do anything.

    Losing the data on the computer is fine at this point; she didn't really have much, and I can backup what she did have. But again, I don't have a recovery disk so I'm not sure what to do.

    Thanks for any help!
      My ComputerSystem Spec
  2.    22 Jul 2016 #2
    Join Date : Jul 2016
    Crewe Cheshire
    Posts : 1,387
    windows 10

    Welcome to the forum. We cant help cracking passwords but if its a dell you normally have either a recovery partition or an option to create dvds what is model number?
      My ComputerSystem Spec
  3.    22 Jul 2016 #3
    Join Date : Jan 2015
    Posts : 648

    Goring forward, both of you nice folks keep a written log of exact usernames and passwords locked or hidden in a drawer somewhere.
      My ComputerSystem Spec
  4.    22 Jul 2016 #4
    Join Date : Jul 2016
    Posts : 3
    Windows 10 x64 Home
    Thread Starter

    Dell Inspiron 15 5558.

    I tried to make a system recovery disk using the windows utility, but you have to be admin to do that.
      My ComputerSystem Spec
  5.    22 Jul 2016 #5
    Join Date : Oct 2013
    Posts : 24,410
    64-bit Windows 10 Pro build 17017

    Hello Keirathi, and welcome to Ten Forums.

    That's ok. You should still be able to do OPTION ONE in the tutorial below to reset Windows 10 at boot.

    Reset Windows 10

    You could use step 4 in OPTION TWO below to boot to advanced startup to then follow the tutorial above to reset.

    https://www.tenforums.com/tutorials/2...a.html#option2
      My ComputersSystem Spec
  6.    22 Jul 2016 #6
    Join Date : Jul 2016
    Posts : 3
    Windows 10 x64 Home
    Thread Starter

    Alright. Yea I booted into the menu before and saw the Reset option, but I wasn't sure if that was going to require a recovery disk. Hopefully it doesn't.
      My ComputerSystem Spec
  7.    23 Jul 2016 #7
    Join Date : Dec 2015
    Posts : 5,416
    Windows10

    This works

    How to Reset Your Forgotten Password in Windows 10

    Start at section

    Create a New User to Save Account Files


    You can use any winpe disk that gets to a command prompt eg a windows 7/810 install disk, or a Macrium Recuse drive (I use this as).

    You can even use iso from this forum

    Windows 10 Recovery Tools - Bootable Rescue Disk - Windows 10 Forums
      My ComputerSystem Spec
  8.    23 Jul 2016 #8
    Join Date : Oct 2013
    Posts : 24,410
    64-bit Windows 10 Pro build 17017

    Quote Originally Posted by Keirathi View Post
    Alright. Yea I booted into the menu before and saw the Reset option, but I wasn't sure if that was going to require a recovery disk. Hopefully it doesn't.
    It won't require a password to reset Windows.
      My ComputersSystem Spec

 


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