Windows 10: Something messed up with PIN

  1.    14 Jun 2016 #1

    Something messed up with PIN


    I had to forcibly reboot my Windows 10 14342 machine today and when it came back fingerprint wasn't working saying there was no PIN set. I had set one, figured I could add it back. I go into Sign in options and it says 'Add a PIN' I click on that and it asks me for my PIN, put that in and it just hangs up. Few reboots and system restore have not made any change.

    Is there a place to remove it completely? I'm thinking something might be amiss in my profile. Rather not rebuild it.
      My ComputerSystem Spec


  2. Posts : 23,573
    64-bit Windows 10 Pro build 16362
       14 Jun 2016 #2

    Hello mvalpreda,

    Resetting or removing your PIN may be able to sort this for you. If you remove it, you'll need to add a new one.

    https://www.tenforums.com/tutorials/7...dows-10-a.html

    https://www.tenforums.com/tutorials/6...dows-10-a.html

    If it doesn't help, then see if you may be able to remove your fingerprints, try the above again, then add a PIN and fingerprints again.

    https://www.tenforums.com/tutorials/9...dows-10-a.html
      My ComputersSystem Spec

  3.    14 Jun 2016 #3

    Thanks....but already went through all of that. I do not get any of the PIN reset options.

    I think I have a Veeam Endpoint Backup from last week. I'll do a backup from now, restore from last week, then copy over the few changes.
      My ComputerSystem Spec


  4. Posts : 23,573
    64-bit Windows 10 Pro build 16362
       14 Jun 2016 #4

    When it asks for your PIN, are you able to select to enter your password or click on "I forgot my PIN" instead?
      My ComputersSystem Spec

  5.    14 Jun 2016 #5

    I forgot my PIN is available, but does nothing. Crazy is that I just restored to 12 days ago.....and everything was fine then....but now is not. Wondering if the PIN is stored with the TPM or something like that. I am not seeing any TPM options in my BIOS now though. Something very strange is going on!
      My ComputerSystem Spec

  6.    14 Jun 2016 #6

    Security Devices is missing from my laptop. No TPM showing up. Ugggg

    Going to do a BIOS update and hope that kicks something back in.....
      My ComputerSystem Spec


  7. Posts : 23,573
    64-bit Windows 10 Pro build 16362
       14 Jun 2016 #7

    Your account's PIN is only tied locally in Windows to just that specific PC.

    If you have a TPM, the PIN can be backed up to it.

    Why a PIN is better than a password (Windows 10)

    You might see if switching your account to a local account, then back to a Microsoft account may toggle it to work properly afterwards.

    Local Account - Switch to in Windows 10 - Windows 10 Forums

    Microsoft Account - Switch to in Windows 10 - Windows 10 Forums
      My ComputersSystem Spec

  8.    14 Jun 2016 #8

    TPM options are missing from the BIOS. Verified they should be there....but alas they are not. Sounds like I have something else going on. I'll give Dell a call.
      My ComputerSystem Spec

  9.    14 Jun 2016 #9

    Dell is replacing the motherboard. TPM is just flat out missing. Very odd.
      My ComputerSystem Spec


  10. Posts : 23,573
    64-bit Windows 10 Pro build 16362
       14 Jun 2016 #10

    Odd indeed, but I'm glad they are taking care of it for you.
      My ComputersSystem Spec


 

Related Threads
Windows messed up. in General Support
Since doing a refresh of Windows 10 some of my menus or whatever are messed up. It is hard to explain and I searched but since I don't know what it is called I will post a screenshot. 39335 As you can see the tabs on the top are not flat and look...
Solved Something messed up in windows 10 in Software and Apps
:sick: This might be a little hard for me to explain, but, I will try... My windows 10 gets in a condition where if I try to use some apps, like the built in weather app,, or the calculator, it will pop up a big notice that says: "this app...
May of messed up trying to fix Windows 10 in Installation and Upgrade
Hello, I am using Windows 10, something happened (believe with the last update) and I couldn't log in due to no I'd or password section on sign in screen. My computer wouldn't execute recovery, repair, restore or reset via safe mode. I took a chance...
th2 installation is so messed up in Windows Updates and Activation
So I had a good installation, no problems, sfc was fine. Then I get the update for th2 via windows update. It downloads fine., but gets an error after the download saying to try later. So I restore from a backup and use the media creator to update...
Metro Snap messed up? in General Support
Is this the way its supposed to work? On Windows 8.1 I can snap Slacker Radio to one half of my 19 inch screen and snap the Weather app on the other half. Now in Windows 10 its not doable. Neither App will resize that small. They don't seem to want...

Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 10:27.
Find Us