Windows 10: Incorrect password on Windows 10 login screen.

  1.    08 Jun 2016 #1

    Incorrect password on Windows 10 login screen.


    My parents are having an issue logging on to their computer. It seems that my mother miss-typed her microsoft email address when she activated it. Now she has a login in screen that asks for a password for the miss-typed account address. She cannot get past this screen since she does not know the password. Does anyone know how to change the email account on the login screen so that she can attempt to login in to her computer?
      My ComputerSystem Spec


  2. Posts : 12,174
    W10Prox64
       08 Jun 2016 #2

    honus03 said: View Post
    My parents are having an issue logging on to their computer. It seems that my mother miss-typed her microsoft email address when she activated it. Now she has a login in screen that asks for a password for the miss-typed account address. She cannot get past this screen since she does not know the password. Does anyone know how to change the email account on the login screen so that she can attempt to login in to her computer?
    Hi honus03 and welcome to Tenforums.

    I think you should be able to enable the Hidden Administrator Account using option #4 here:
    Administrator account - Enable or Disable in Windows 10 - Windows 10 Forums

    Once in, create the correct account, delete the incorrect account, and then re-hide the Hidden Administrator Account.
      My ComputerSystem Spec

  3.    08 Jun 2016 #3

    Ok, Thanks for the info. I will try that this weekend when I go out there.


    simrick said: View Post
    Hi honus03 and welcome to Tenforums.

    I think you should be able to enable the Hidden Administrator Account using option #4 here:
    Administrator account - Enable or Disable in Windows 10 - Windows 10 Forums

    Once in, create the correct account, delete the incorrect account, and then re-hide the Hidden Administrator Account.
      My ComputerSystem Spec


 

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