Windows 10: can't use my computer

  1.    25 May 2016 #1

    can't use my computer

    Downloaded free windows10, somehow the password for windows got corrupted and I can't log on. I am presently using my old lap top with windows 7. The logon has shut me out and suggest that I go to (,which I can't do because I am locked out. I know this is really stupid but I'm stuck.
      My ComputerSystem Spec

  2. Brink's Avatar
    Posts : 32,999
    64-bit Windows 10 Pro build 18252
       25 May 2016 #2

    Hello retiredaf, and welcome to Ten Forums. :)

    You might see if you may be able to use OPTION THREE in the tutorial below to reset your Microsoft account password online at Microsoft. You don't need to sign in to do so. It'll send a reset code email to your MS account's email address.
      My ComputersSystem Spec


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