Signed in Onenote, computer locked! solved, but how to complain to MS?

tvanhorne said:

I signed into Onenote to try it out using my MS password, which I haven't used in years. It was autofilled with a password manager, so I don't even know what it is. Then when I rebooted my computer, I found my MS password automatically applied to my computer!

Used my mobile to reset it, which wasn't difficult. But the idea of this alone is ridiculous.

What's the best way to direct my vitriol at Microsoft? Is there an input link that they actually respond to?

I don't see the point, complaining to Microsoft about your own mistakes? In signing in to OneNote you have yourself selected to switch your local Windows account to a Microsoft account. What happened next is also not Microsoft's fault; if you trust password managers too much, not remembering your own password, it's your own fault.

I happened to reply to a post a few days ago regarding signing in to OneNote, someone else wanted to give the OneNote app a go. Below a quote of a part of that reply of mine, I have removed the parts not relevant to your issue to keep the quote shorter:

Kari said:

...
...

7.) Open Windows 10 OneNote app. If you sign in to Windows with a Microsoft (MS) account, jump to step 11. If you sign in with a local account click Personal Microsoft Account:

8.) Sign in to your MS account:
'

9.) Enter your Windows password, click Sign in to just this app instead:

   Note

This is important! Do not click Next here, it will convert your local Windows user account to an MS account!

10.) Click Start using OneNote:

Attachment 79628

...
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Short: You yourself had given Windows permission to switch your local Windows user account to a Microsoft account. You yourself had forgotten said Microsoft account's password.

No one else to blame than you yourself.

Kari

tvanhorne said:

I think no one will be surprised when I disagree with you. Perhaps it is true that I clicked through the setup options too quickly, but for MS to presume to make locking a computer with a password the default option for simply signing into a program is beyond heavy-handed. If a 3rd party software wants to bundle bloatware or malware with an installer and leave it to the user to uncheck a box, then fine. But this is another situation entirely. Now I know to click very slowly through MS's options, but I still intend to tell them about how their design decision affected yet another customer.

You may disagree as much as you want to, it does not change the fact that the reason your local account was switched to a Microsoft account is that you just clicked something without reading what you agreed with the click, and then were locked out from your PC because you did not remember your Microsoft account password. Both very much your own fault.

Let's see one of those screenshots again I posted in my previous post. This time I have highlighted something, an easy to understand and clear question MS asks you when showing that dialog, then offering you equally easy to understand and clear alternative (Sign in to just this instead):

If you are foolish and think reading instructions and clear warnings about what will happen are not important, how can it be someone else's fault?

Really!

   Warning

It's a great way to get PUP's too, when downloading 3rd party software(habits are, after all, habits)

He has a point though.
Even when doing a clean install, some things are written with a smaller text, or uses a text color that is close to the window background color, when it comes to setting up Win10 as Local or MS account. Of course the want to choose the MS account so you can get full use out of the OS and apps.

OneNote is really only of use with the MS account turned on, and connected to OneDrive. Otherwise you can just download the page in your browser and save it as webpage HTM or HTML.

tvanhorne said:

Wow, you're really enjoying being up on your high horse, aren't you. How's the view? Having fun?

I apologize that I tried to explain this to you. It really is not someone else's fault that you don't read the instructions, a clear question you were asked, thus causing your account being converted to Microsoft account. The lock out that followed was because you did not remember your password.

I know it is sometimes very difficult to admit being wrong, having caused the issue by your own actions. But to get aggressive to someone who explains it to you, that's not understandable.

Kari

Kari said:

I apologize that I tried to explain this to you. It really is not someone else's fault that you don't read the instructions, a clear question you were asked, thus causing your account being converted to Microsoft account. The lock out that followed was because you did not remember your password.

I know it is sometimes very difficult to admit being wrong, having caused the issue by your own actions. But to get aggressive to someone who explains it to you, that's not understandable.

Kari

And than they (some of them) complain how W10 is "Dumbed down".

"Feedback Hub" APP ??? Should be in Start menu.