1.    14 May 2016 #1
    Join Date : Jun 2015
    Posts : 283
    windows 10 (x64) Home 1709

    Unable to Login


    I have Asus windows10 Home laptop. I t was windows 8 laptop upgraded to windows 10 home.
    Yesterday I did updates to my laptop. Still I could start my laptop yesterday. But today neither I could sign in using my PIN or password. Al;ways I get message
    "Security policies on this computer are set to show info about the last interactive sign-in, but windows couldn't retrieve that info. Contact your network administrator for help."
    This is my laptop used by me only. No other administrator.
    I don't have restore point.
    I have Macrium reflect backup which I plan to use if I don't get any other solution.
    After going through net for this problem, I tried starting my laptop with internet modem off.
    My laptop starts ok if internet modem is off. It works with internet when laptop is on and then modem is switched on.
    How to solve this and login successfully with modem on.
    Last edited by lvgandhi; 15 May 2016 at 00:13.
      My ComputerSystem Spec
  2.    15 May 2016 #2
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,137
    Win 10 Pro (1703)

    How do you solve this? According to this (found by searching using your error message) it may be simpler than you think if you are lucky:
    http://answers.microsoft.com/en-us/w...0-204983d8b4d8
      My ComputerSystem Spec
  3.    15 May 2016 #3
    Join Date : Apr 2015
    Posts : 12,999
    W10Prox64

    Quote Originally Posted by lvgandhi View Post
    I have Asus windows10 Home laptop. I t was windows 8 laptop upgraded to windows 10 home.
    Yesterday I did updates to my laptop. Still I could start my laptop yesterday. But today neither I could sign in using my PIN or password. Al;ways I get message
    "Security policies on this computer are set to show info about the last interactive sign-in, but windows couldn't retrieve that info. Contact your network administrator for help."
    This is my laptop used by me only. No other administrator.
    I don't have restore point.
    I have Macrium reflect backup which I plan to use if I don't get any other solution.
    After going through net for this problem, I tried starting my laptop with internet modem off.
    My laptop starts ok if internet modem is off. It works with internet when laptop is on and then modem is switched on.
    How to solve this and login successfully with modem on.
    Hi.
    So, based on what you've posted in this thread, you've tried turning off the NIC, (as dalchina suggests), rebooting the computer, logging in, and then switching the NIC back on, and still you have the problem?
      My ComputerSystem Spec
  4.    15 May 2016 #4
    Join Date : Jun 2015
    Posts : 283
    windows 10 (x64) Home 1709
    Thread Starter

    Quote Originally Posted by dalchina View Post
    How do you solve this? According to this (found by searching using your error message) it may be simpler than you think if you are lucky:
    http://answers.microsoft.com/en-us/w...0-204983d8b4d8
    I have gone through the post given by you and a few more only I edited my post regarding modem off.
    Still it did not work with modem on. Finally I used my Macrium reflect backup. Now it is ok.
      My ComputerSystem Spec
  5.    15 May 2016 #5
    Join Date : Apr 2015
    Posts : 12,999
    W10Prox64

    Quote Originally Posted by lvgandhi View Post
    I have gone through the post given by you and a few more only I edited my post regarding modem off.
    Still it did not work with modem on. Finally I used my Macrium reflect backup. Now it is ok.
    Glad you got it sorted. I love Macrium!
      My ComputerSystem Spec
  6.    16 May 2016 #6
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,137
    Win 10 Pro (1703)

    That's the way to do it!
      My ComputerSystem Spec

 


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