1.    13 May 2016 #1
    Join Date : May 2016
    Posts : 3
    W10

    W10 Login screen Circle with I in it and flashing circle next to it


    W10 Login screen Circle with I in it and flashing circle next to it at left wont allow user to type anything.
    It is a HP all in 1 touch screen.
    You cant type in the pw box the blank circle next to the one with the "I" in it flashes.
    See pic? any ideas?Click image for larger version. 

Name:	w10 login screen.jpg 
Views:	5 
Size:	310.3 KB 
ID:	79529
    Last edited by wwcw; 13 May 2016 at 08:39.
      My ComputerSystem Spec
  2.    13 May 2016 #2
    Join Date : Nov 2015
    Posts : 4,876
    windows 10 Home threshold2

    Your screenshot shows your email address.

    Suggest you delete it and repost one with email address cropped out.
      My ComputerSystem Spec
  3.    13 May 2016 #3
    Join Date : Dec 2013
    Sydney, Nova Scotia, Canada
    Posts : 10,579
    Windows 10 IoT

    Quote Originally Posted by davidhk View Post
    Your screenshot shows your email address.

    Suggest you delete it and repost one with email address cropped out.
    Why Microsoft thought that was a good idea, I'll never know?
      My ComputerSystem Spec
  4.    13 May 2016 #4
    Join Date : Dec 2013
    Sydney, Nova Scotia, Canada
    Posts : 10,579
    Windows 10 IoT

    So it's stealing the focus? What actually happens when you try to type anything?
      My ComputerSystem Spec
  5.    13 May 2016 #5
    Join Date : May 2016
    Posts : 3
    W10
    Thread Starter

    You can't type the circle next to the I just flashes. I cant find anything on google, but I suspect something to do with touch screen. Maybe something is on the screen I am having them clean it and retry. But what is the "I" circle for? etc
      My ComputerSystem Spec
  6.    13 May 2016 #6
    Join Date : Nov 2015
    Posts : 4,876
    windows 10 Home threshold2

    Quote Originally Posted by wwcw View Post
    You can't type the circle next to the I just flashes. I cant find anything on google, but I suspect something to do with touch screen. Maybe something is on the screen I am having them clean it and retry. But what is the "I" circle for? etc
    My speculation is : it is a HP related issue.
    Suggest that you go to HP support forums and ask that question.
    http://h30434.www3.hp.com/t5/Welcome...rum/ct-p/about
      My ComputerSystem Spec
  7.    13 May 2016 #7
    Join Date : Dec 2013
    Sydney, Nova Scotia, Canada
    Posts : 10,579
    Windows 10 IoT

    In Settings > Personalization > Lock Screen there are options to have Apps show on the lock screen. As daveidhk said, it's likely an HP installed APP that's messing up your login. It may be trying retrieve Info from the internet. It's hard to say exactly what it is. I don't recognize it. You likely need somebody with an HP, maybe even that model to tell you what those Icons are for.
      My ComputerSystem Spec
  8.    13 May 2016 #8
    Join Date : Feb 2014
    Posts : 9,463
    Windows 10 Professional

    Looks like a Cortana glitch.
      My ComputersSystem Spec
  9.    13 May 2016 #9
    Join Date : Oct 2013
    Penns Forrest
    Posts : 3,506
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3

    The Windows lock screen is way out of proportion - probably a display driver issue.

    That might be why the input box won't take input. The touch sensor and the visual image don't relate.

    I believe that the I is your cursor

    If the machine is connected to the Internet (hardwire) - Windows Update might ... might pull done the driver.

    Windows install media would allow System Recovery - Restore Point, a driver load, or a Refresh.

    I don't have the focus to follow up with those tasks.
      My ComputerSystem Spec
  10.    14 May 2016 #10
    Join Date : May 2016
    Posts : 3
    W10
    Thread Starter

    The problem was as I thought. I had her clean the screen and it was fine, so there must have been a smudge there making it think it was being touched. "another reason I hate touch screens"
      My ComputerSystem Spec

 


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