Windows 10: W10 Login screen Circle with I in it and flashing circle next to it Solved

  1.    13 May 2016 #1

    W10 Login screen Circle with I in it and flashing circle next to it


    W10 Login screen Circle with I in it and flashing circle next to it at left wont allow user to type anything.
    It is a HP all in 1 touch screen.
    You cant type in the pw box the blank circle next to the one with the "I" in it flashes.
    See pic? any ideas?Click image for larger version. 

Name:	w10 login screen.jpg 
Views:	5 
Size:	310.3 KB 
ID:	79529
    Last edited by wwcw; 13 May 2016 at 08:39.
      My ComputerSystem Spec

  2. davidhk's Avatar
    Posts : 5,227
    windows 10 Home threshold2
       13 May 2016 #2

    Your screenshot shows your email address.

    Suggest you delete it and repost one with email address cropped out.
      My ComputerSystem Spec

  3.    13 May 2016 #3

    davidhk said: View Post
    Your screenshot shows your email address.

    Suggest you delete it and repost one with email address cropped out.
    Why Microsoft thought that was a good idea, I'll never know?
      My ComputerSystem Spec

  4.    13 May 2016 #4

    So it's stealing the focus? What actually happens when you try to type anything?
      My ComputerSystem Spec

  5.    13 May 2016 #5

    You can't type the circle next to the I just flashes. I cant find anything on google, but I suspect something to do with touch screen. Maybe something is on the screen I am having them clean it and retry. But what is the "I" circle for? etc
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  6. davidhk's Avatar
    Posts : 5,227
    windows 10 Home threshold2
       13 May 2016 #6

    wwcw said: View Post
    You can't type the circle next to the I just flashes. I cant find anything on google, but I suspect something to do with touch screen. Maybe something is on the screen I am having them clean it and retry. But what is the "I" circle for? etc
    My speculation is : it is a HP related issue.
    Suggest that you go to HP support forums and ask that question.
    http://h30434.www3.hp.com/t5/Welcome...rum/ct-p/about
      My ComputerSystem Spec

  7.    13 May 2016 #7

    In Settings > Personalization > Lock Screen there are options to have Apps show on the lock screen. As daveidhk said, it's likely an HP installed APP that's messing up your login. It may be trying retrieve Info from the internet. It's hard to say exactly what it is. I don't recognize it. You likely need somebody with an HP, maybe even that model to tell you what those Icons are for.
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  8.    13 May 2016 #8

    Looks like a Cortana glitch.
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  9. Slartybart's Avatar
    Posts : 3,506
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       13 May 2016 #9

    The Windows lock screen is way out of proportion - probably a display driver issue.

    That might be why the input box won't take input. The touch sensor and the visual image don't relate.

    I believe that the I is your cursor

    If the machine is connected to the Internet (hardwire) - Windows Update might ... might pull done the driver.

    Windows install media would allow System Recovery - Restore Point, a driver load, or a Refresh.

    I don't have the focus to follow up with those tasks.
      My ComputerSystem Spec

  10.    14 May 2016 #10

    The problem was as I thought. I had her clean the screen and it was fine, so there must have been a smudge there making it think it was being touched. "another reason I hate touch screens"
      My ComputerSystem Spec


 

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