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  1.    19 Apr 2016 #1
    Join Date : Apr 2016
    Posts : 3
    Windows 10 home

    administrator account


    hello - just bought my laptop and I can't access administrator account - please tell me how to fix this. I am the only person to use this laptop and I do not want anyone else to restrict changes - how can I change warehouse settings/unwanted installations - thankyou. I am very frustrated.
      My ComputerSystem Spec
  2.    19 Apr 2016 #2
    Join Date : Nov 2015
    Posts : 4,876
    windows 10 Home threshold2

    Which administrator account ?
    The Windows 10 own built-in admin account ?
    Or your own admin/user account ?
      My ComputerSystem Spec
  3.    19 Apr 2016 #3
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,105
    Win 10 Pro (1703)

    Hi, once you've resolved the admin account issue, then to remove all the unwanted trialware etc you might consider using
    The PC Decrapifier

    if you don't want to manually uninstall it.
      My ComputerSystem Spec
  4.    19 Apr 2016 #4
    Join Date : Nov 2015
    Posts : 4,876
    windows 10 Home threshold2

    Quote Originally Posted by sheila gavaghan View Post
    hello - just bought my laptop and I can't access administrator account - please tell me how to fix this. I am the only person to use this laptop and I do not want anyone else to restrict changes - how can I change warehouse settings/unwanted installations - thankyou. I am very frustrated.
    If you were trying to access the built-in Admin Account, use this tutorial....................

    https://www.tenforums.com/tutorials/2...dows-10-a.html

    You must be signed in as an administrator to be able to do the steps in this tutorial.

    Use Option One.
      My ComputerSystem Spec
  5.    19 Apr 2016 #5
    Join Date : Apr 2016
    Posts : 3
    Windows 10 home
    Thread Starter

    the one that came with new laptop. windows inbuilt one - can't change various items without te pop-up enter password - user account retail admin
    Quote Originally Posted by davidhk View Post
    Which administrator account ?
    The Windows 10 own built-in admin account ?
    Or your own admin/user account ?
      My ComputerSystem Spec
  6.    19 Apr 2016 #6
    Join Date : Nov 2015
    Posts : 4,876
    windows 10 Home threshold2

    Quote Originally Posted by sheila gavaghan View Post
    the one that came with new laptop. windows inbuilt one - can't change various items without te pop-up enter password - user account retail admin
    Have a look at my reply, post #4.
      My ComputerSystem Spec
  7.    19 Apr 2016 #7
    Join Date : Apr 2016
    Posts : 3
    Windows 10 home
    Thread Starter

    can't sign in as administrator
    Quote Originally Posted by davidhk View Post
    If you were trying to access the built-in Admin Account, use this tutorial....................

    https://www.tenforums.com/tutorials/2...dows-10-a.html

    You must be signed in as an administrator to be able to do the steps in this tutorial.

    Use Option One.
      My ComputerSystem Spec
  8.    19 Apr 2016 #8
    Join Date : Apr 2016
    Posts : 121
    windows 10 pro

    davidhk how is he going to login as admi when that is the problem he as now ?
      My ComputerSystem Spec
  9.    19 Apr 2016 #9
    Join Date : Nov 2015
    Posts : 4,876
    windows 10 Home threshold2

    Quote Originally Posted by gijoetech1 View Post
    davidhk how is he going to login as admi when that is the problem he as now ?
    You think I did not consider that ?

    I asked the OP which admin account in post #2.
    The reply was .................the one that came with new laptop. windows inbuilt one .

    The OP did NOT say unable to sign in to own user/admin account until post #7.
      My ComputerSystem Spec
  10.    19 Apr 2016 #10
    Join Date : Nov 2015
    Posts : 4,876
    windows 10 Home threshold2

    Quote Originally Posted by sheila gavaghan View Post
    can't sign in as administrator
    Sheila,
    I am afraid I cannot help you if you cannot sign in to your own user/admin account.

    My suggestion is to take it back where you bought it and ask for a tech person for help, or ask for a new replacement, or ask for a refund.

    Sorry, that's as far as I can go.
      My ComputerSystem Spec

 
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