Windows 10: administrator account

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  1.    19 Apr 2016 #1

    administrator account


    hello - just bought my laptop and I can't access administrator account - please tell me how to fix this. I am the only person to use this laptop and I do not want anyone else to restrict changes - how can I change warehouse settings/unwanted installations - thankyou. I am very frustrated.
      My ComputerSystem Spec


  2. Posts : 5,074
    windows 10 Home threshold2
       19 Apr 2016 #2

    Which administrator account ?
    The Windows 10 own built-in admin account ?
    Or your own admin/user account ?
      My ComputerSystem Spec

  3.    19 Apr 2016 #3

    Hi, once you've resolved the admin account issue, then to remove all the unwanted trialware etc you might consider using
    The PC Decrapifier

    if you don't want to manually uninstall it.
      My ComputerSystem Spec


  4. Posts : 5,074
    windows 10 Home threshold2
       19 Apr 2016 #4

    sheila gavaghan said: View Post
    hello - just bought my laptop and I can't access administrator account - please tell me how to fix this. I am the only person to use this laptop and I do not want anyone else to restrict changes - how can I change warehouse settings/unwanted installations - thankyou. I am very frustrated.
    If you were trying to access the built-in Admin Account, use this tutorial....................

    https://www.tenforums.com/tutorials/2...dows-10-a.html

    You must be signed in as an administrator to be able to do the steps in this tutorial.

    Use Option One.
      My ComputerSystem Spec

  5.    19 Apr 2016 #5

    the one that came with new laptop. windows inbuilt one - can't change various items without te pop-up enter password - user account retail admin
    davidhk said: View Post
    Which administrator account ?
    The Windows 10 own built-in admin account ?
    Or your own admin/user account ?
      My ComputerSystem Spec


  6. Posts : 5,074
    windows 10 Home threshold2
       19 Apr 2016 #6

    sheila gavaghan said: View Post
    the one that came with new laptop. windows inbuilt one - can't change various items without te pop-up enter password - user account retail admin
    Have a look at my reply, post #4.
      My ComputerSystem Spec

  7.    19 Apr 2016 #7

    can't sign in as administrator
    davidhk said: View Post
    If you were trying to access the built-in Admin Account, use this tutorial....................

    https://www.tenforums.com/tutorials/2...dows-10-a.html

    You must be signed in as an administrator to be able to do the steps in this tutorial.

    Use Option One.
      My ComputerSystem Spec

  •    19 Apr 2016 #8

    davidhk how is he going to login as admi when that is the problem he as now ?
      My ComputerSystem Spec


  • Posts : 5,074
    windows 10 Home threshold2
       19 Apr 2016 #9

    gijoetech1 said: View Post
    davidhk how is he going to login as admi when that is the problem he as now ?
    You think I did not consider that ?

    I asked the OP which admin account in post #2.
    The reply was .................the one that came with new laptop. windows inbuilt one .

    The OP did NOT say unable to sign in to own user/admin account until post #7.
      My ComputerSystem Spec


  • Posts : 5,074
    windows 10 Home threshold2
       19 Apr 2016 #10

    sheila gavaghan said: View Post
    can't sign in as administrator
    Sheila,
    I am afraid I cannot help you if you cannot sign in to your own user/admin account.

    My suggestion is to take it back where you bought it and ask for a tech person for help, or ask for a new replacement, or ask for a refund.

    Sorry, that's as far as I can go.
      My ComputerSystem Spec


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