administrator account

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  1. Posts : 3
    Windows 10 home
       #1

    administrator account


    hello - just bought my laptop and I can't access administrator account - please tell me how to fix this. I am the only person to use this laptop and I do not want anyone else to restrict changes - how can I change warehouse settings/unwanted installations - thankyou. I am very frustrated.
      My Computer


  2. Posts : 5,452
    windows 10 Pro ver 21H2 build 19044.1348
       #2

    Which administrator account ?
    The Windows 10 own built-in admin account ?
    Or your own admin/user account ?
      My Computer


  3. Posts : 42,922
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #3

    Hi, once you've resolved the admin account issue, then to remove all the unwanted trialware etc you might consider using
    The PC Decrapifier

    if you don't want to manually uninstall it.
      My Computers


  4. Posts : 5,452
    windows 10 Pro ver 21H2 build 19044.1348
       #4

    sheila gavaghan said:
    hello - just bought my laptop and I can't access administrator account - please tell me how to fix this. I am the only person to use this laptop and I do not want anyone else to restrict changes - how can I change warehouse settings/unwanted installations - thankyou. I am very frustrated.
    If you were trying to access the built-in Admin Account, use this tutorial....................

    https://www.tenforums.com/tutorials/2...dows-10-a.html

    You must be signed in as an administrator to be able to do the steps in this tutorial.

    Use Option One.
      My Computer


  5. Posts : 3
    Windows 10 home
    Thread Starter
       #5

    the one that came with new laptop. windows inbuilt one - can't change various items without te pop-up enter password - user account retail admin
    davidhk said:
    Which administrator account ?
    The Windows 10 own built-in admin account ?
    Or your own admin/user account ?
      My Computer


  6. Posts : 5,452
    windows 10 Pro ver 21H2 build 19044.1348
       #6

    sheila gavaghan said:
    the one that came with new laptop. windows inbuilt one - can't change various items without te pop-up enter password - user account retail admin
    Have a look at my reply, post #4.
      My Computer


  7. Posts : 3
    Windows 10 home
    Thread Starter
       #7

    can't sign in as administrator
    davidhk said:
    If you were trying to access the built-in Admin Account, use this tutorial....................

    https://www.tenforums.com/tutorials/2...dows-10-a.html

    You must be signed in as an administrator to be able to do the steps in this tutorial.

    Use Option One.
      My Computer


  8. Posts : 121
    windows 10 pro
       #8

    davidhk how is he going to login as admi when that is the problem he as now ?
      My Computer


  9. Posts : 5,452
    windows 10 Pro ver 21H2 build 19044.1348
       #9

    gijoetech1 said:
    davidhk how is he going to login as admi when that is the problem he as now ?
    You think I did not consider that ?

    I asked the OP which admin account in post #2.
    The reply was .................the one that came with new laptop. windows inbuilt one .

    The OP did NOT say unable to sign in to own user/admin account until post #7.
      My Computer


  10. Posts : 5,452
    windows 10 Pro ver 21H2 build 19044.1348
       #10

    sheila gavaghan said:
    can't sign in as administrator
    Sheila,
    I am afraid I cannot help you if you cannot sign in to your own user/admin account.

    My suggestion is to take it back where you bought it and ask for a tech person for help, or ask for a new replacement, or ask for a refund.

    Sorry, that's as far as I can go.
      My Computer


 

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