Windows 10: Windows 10 - Lost Login Password

  1.    13 Apr 2016 #1

    Windows 10 - Lost Login Password


    Hi, and thanks for help.

    I have a computer here whose owner changed the password at login (it's of form myemail@att.net) and now has no idea what it is.

    Should be a simple fix, but he also has no idea what the login password to myemail@att.net is, and it doesn't look to be recoverable. Might be recoverable by filling out a form and waiting a month or so. But certainly not easily.

    How can I get him back into his computer?

    Thanks for the help,

    S
      My ComputerSystem Spec


  2. Posts : 23,677
    64-bit Windows 10 Pro build 16362
       13 Apr 2016 #2

    Hello S, and welcome to Ten Forums.

    The user has a Microsoft account, and can use OPTION THREE in the tutorial below reset his password at Microsoft online.

    https://www.tenforums.com/tutorials/1...dows-10-a.html
      My ComputersSystem Spec

  3.    13 Apr 2016 #3

    Can't be done. Neither the email address or the phone number option work.
      My ComputerSystem Spec


  4. Posts : 23,677
    64-bit Windows 10 Pro build 16362
       13 Apr 2016 #4

    What happens when you select "I don't have any of these" at step 4 in OPTION THREE?
      My ComputersSystem Spec

  5.    14 Apr 2016 #5

    If you just want to regain access to the files on your computer, you can bypass the Microsoft account login with PCUnlocker, Kon Boot, Elcomsoft or Passware Kit. Another way is to create a new admin account by booting off any Windows 10 install disc:

    Reset Forgotten Windows 10 Password without Reset Disk
    Reset a Windows 10 password - 4sysops

    The last resort is booting from Windows 10 install disc and perform a clean install.
      My ComputerSystem Spec


 

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