Windows 10: Deleted user account but cannot delete all user files

  1.    10 Apr 2016 #1

    Deleted user account but cannot delete all user files


    I deleted the previous user account on a laptop given to me by my friend (Joanne) and changed it to a new name (Serena). This seemed to work and when when I login it is with the new username. However there seems to be contradicting info about user accounts on my pc. The first screenshot shows my current username but the second screenshot is not showing my current usernames and all files appear to have the old username. I keep trying to delete the files associated with the old account but cannot do so. Can anyone help?


    Click image for larger version. 

Name:	Capture.PNG 
Views:	8 
Size:	23.5 KB 
ID:	74103Click image for larger version. 

Name:	users.PNG 
Views:	2 
Size:	12.8 KB 
ID:	74104
      My ComputerSystem Spec


  2. Posts : 2,554
    Windows 10 Home x64: 1607 Redstone (1) Build 14393.1198
       10 Apr 2016 #2

    To be honest I believe the old Admin should of removed everything
    Right back to factory settings
      My ComputerSystem Spec


  3. Posts : 4,765
    windows 10 Home threshold2
       10 Apr 2016 #3

    jojo8 said: View Post
    I deleted the previous user account on a laptop given to me by my friend (Joanne) and changed it to a new name (Serena). This seemed to work and when when I login it is with the new username. However there seems to be contradicting info about user accounts on my pc. The first screenshot shows my current username but the second screenshot is not showing my current usernames and all files appear to have the old username. I keep trying to delete the files associated with the old account but cannot do so. Can anyone help?


    Click image for larger version. 

Name:	Capture.PNG 
Views:	8 
Size:	23.5 KB 
ID:	74103Click image for larger version. 

Name:	users.PNG 
Views:	2 
Size:	12.8 KB 
ID:	74104
    Your 2nd screenshot.....................
    What is inside Administrator ?
    Is your name Serena listed there ?
      My ComputerSystem Spec

  4.    10 Apr 2016 #4

    hTconeM9user said: View Post
    To be honest I believe the old Admin should of removed everything
    Right back to factory settings
    I restored the pc to factory settings but that still did not get rid of the files in the old user name.
      My ComputerSystem Spec

  5.    10 Apr 2016 #5

    davidhk said: View Post
    Your 2nd screenshot.....................
    What is inside Administrator ?
    Is your name Serena listed there ?
    No the name Serena is not listed under Administrator or anywhere when I go to the file manager.

    However when I login to my PC it is shows as the correct username and the old username does not show when I go to account settings. It's just very annoying that all files in my C drive have the old username attached.
    Last edited by jojo8; 10 Apr 2016 at 13:03. Reason: Cannot delete emoticon which is supposed to be a colon
      My ComputerSystem Spec


 

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