1.    23 Mar 2016 #1
    Join Date : Mar 2016
    Posts : 4
    Windows 10

    How to create new Admin account


    I am having a horrible problem with uninstalling a printer. Talked to MS and Canon with no remedy. Canon mentioned to create new admin account to create new registry. They feel something is deeply embedded and hanging up printer somehow.

    Pls advise on how to create new admin acct.

    Thanks in advance.
      My ComputerSystem Spec
  2.    23 Mar 2016 #2
    Join Date : Jul 2015
    Posts : 9,552
    Windows 10 Pro

    Option Three here:
    User Account - Add in Windows 10 - Windows 10 Forums

    Make sure you are following the steps in Option Three.
    Then make sure to do step 7 under Option Three after the new account is created.
      My ComputerSystem Spec
  3.    27 Mar 2016 #3
    Join Date : Mar 2016
    Posts : 4
    Windows 10
    Thread Starter

    Well, I have tried all the steps mentioned above. The Canon MX 850 (old) printer still shows in Devices and Printers even though the Canon MX 492 (new) printer is connected. Can print Word test document on new printer. I even went into regedit and deleted the one reference to MX 850 after using the Find feature. I am lost on how to proceed.
      My ComputerSystem Spec
  4.    27 Mar 2016 #4
    Join Date : Jul 2015
    Posts : 9,552
    Windows 10 Pro

    I would suggest you start a new thread about "How to delete printer in devices?" in the Hardware and Drivers subforum. The only thing I can suggest is maybe try removing it in safe mode.
      My ComputerSystem Spec
  5.    27 Mar 2016 #5
    Join Date : Mar 2016
    Posts : 4
    Windows 10
    Thread Starter

    Thank you, I will do that.
      My ComputerSystem Spec

 


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