1.    15 Feb 2016 #1
    Join Date : Feb 2016
    Posts : 1
    Windows 10

    name_000 password???


    My computer (Windows 10) will not start up but it has created a kim_000 username for which I don't know the password.

    When I finally get past either a blank screen or sad face screen after multiple start up attempts, it takes me to an advanced options page. Once I am there all my system restore / recovery / startup repair options to try get back into my computer go straight to log in as administrator - but the only administrator username I have as an option is kim_000 which I never set up and therefore don't know the password for!

    PLEASE HELP, I AM ON A SERIOUS DEADLINE AND CAN'T LOG IN

    Thanks in advance
      My ComputerSystem Spec
  2.    15 Feb 2016 #2
    Join Date : Apr 2015
    Posts : 12,931
    W10Prox64

    Quote Originally Posted by Nic View Post
    My computer (Windows 10) will not start up but it has created a kim_000 username for which I don't know the password.

    When I finally get past either a blank screen or sad face screen after multiple start up attempts, it takes me to an advanced options page. Once I am there all my system restore / recovery / startup repair options to try get back into my computer go straight to log in as administrator - but the only administrator username I have as an option is kim_000 which I never set up and therefore don't know the password for!

    PLEASE HELP, I AM ON A SERIOUS DEADLINE AND CAN'T LOG IN

    Thanks in advance
    Hi Nic and welcome to Tenforums.

    Please try enabling the hidden administrator account at command prompt (Option #4); delete or change the password for kim_000 and you should be good to go. I would then perform a system restore.

    Administrator account - Enable or Disable in Windows 10 - Windows 10 Forums
      My ComputerSystem Spec

 


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