Windows 10: Windows 10 - Nothing but regret!

  1.    11 Feb 2016 #1

    Windows 10 - Nothing but regret!


    Windows 10 has locked me out of my computer. I never even use adm passwords. Screen shows my yahoo account and password request and doesn't accept my password then tells me to go to my Microsoft account to change my password when ITS SHOWING MY YAHOO ACCOUNT! Arghhhhhhh!,!!!!!
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  2. Brink's Avatar
    Posts : 18,214
    64-bit Windows 10 Pro build 15042
       11 Feb 2016 #2

    Hello getmetoitaly, and welcome to Ten Forums.

    It sounds like you may have your Yahoo email address set as the primary alias for your Microsoft account.

    You might see if you may be able to use OPTION THREE in the tutorial below to reset your Microsoft account password online.

    Password of User Account - Reset in Windows 10
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  3.    11 Feb 2016 #3

    Thanks, Brink. I have changed my Microsoft pw three times to no avail. The password screen is showing my yahoo account but asking mr for my microsoft password. Doesn' make sense. I' ve lost my desktop and valuable files. This is insane. I don't have a password recovery disc either. Could just scream!!!!!
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  4.    11 Feb 2016 #4
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  5.    12 Feb 2016 #5

    Thank you, but you need a functioning computer to use that recovery download and I don' t have one now. How does one get in touch with microsoft. Whenever they send me an email it's "no reply". My operating system is not dead, it's inaccessible.
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  6.    12 Feb 2016 #6

    I'd suggest you just do a clean install as described here Windows 10 - Clean Install - Windows 10 Forums

    Once you are done you can restore your files personal data from your last backup.
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  7.    12 Feb 2016 #7

    getmetoitaly said: View Post
    Thank you, but you need a functioning computer to use that recovery download and I don' t have one now. How does one get in touch with microsoft. Whenever they send me an email it's "no reply". My operating system is not dead, it's inaccessible.
    Hmm sorry. I assumed you would have access to another computer. For Microsoft, it is best to call them. 1 (800) 642-7676
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