Windows 10: Settings / Accounts Page Crashes and Does Not Load

Page 2 of 2 FirstFirst 12
  1. davidhk's Avatar
    Posts : 5,227
    windows 10 Home threshold2
       31 Jan 2016 #11

    GregE240 said: View Post
    Sorry, to be clear, 1, still got the source files could not be located error message.
    Just to make sure.................
    Did you MOUNT the iso ?
    Did you follow the instructions to the letter ?
      My ComputerSystem Spec

  2.    31 Jan 2016 #12

    Yes, and yes.
      My ComputerSystem Spec

  3. davidhk's Avatar
    Posts : 5,227
    windows 10 Home threshold2
       31 Jan 2016 #13

    GregE240 said: View Post
    Yes, and yes.
    That includes changing the drive letter H to the actual drive letter your iso is mounted on ?
      My ComputerSystem Spec

  4.    31 Jan 2016 #14

    Yes sir.
      My ComputerSystem Spec

  5. davidhk's Avatar
    Posts : 5,227
    windows 10 Home threshold2
       31 Jan 2016 #15

    My last suggestion may not be to your liking......................
    Do a Repair Install.
    Repair Install Windows 10 with an In-place Upgrade
      My ComputerSystem Spec

  6.    01 Feb 2016 #16

    Hi David

    Sorry for the late reply. Theres good news and bad news...

    Firstly - I've fixed the issue with source files not being found. From another thread I found the following advice:

    1- Create a folder on desktop: mount
    2- Copy install.wim to desktop. (used the ISO downloaded from techbench)

    Open Admin Command prompt, copy/paste each line and run:

    1. Dism /mount-wim /wimFile:%USERPROFILE%\Desktop\install.wim /index:1 /MountDir:%USERPROFILE%\Desktop\mount
    2. Dism /Online /Cleanup-Image /CheckHealth
    3. Dism /Online /Cleanup-Image /RestoreHealth /Source:%USERPROFILE%\Desktop\mount\windows /LimitAccess
    4. Dism /unmount-wim /Mountdir:%USERPROFILE%\Desktop\mount /discard
    5. re-run: sfc /scannow

    I'm pleased to say my sfc /scannow reports back clean with no corruption.

    However....I still have the same issue - I can open Settings, but when I click on Accounts, it doesn't open.
      My ComputerSystem Spec

Page 2 of 2 FirstFirst 12

Related Threads
When trying to use Windows 10's Calculator I get this: 60367 Also, Windows 10 won't let me switch out of my Local User Account back to my Microsoft Account, if I try, it gives me the active circle for a short duration and a quick open and...
Unable to Load Microsoft Safety Scanner Web Page in AntiVirus, Firewalls and System Security
For the past few days I've been unable to load Microsoft Safety Scanner web page. At first it was only Internet Explorer and edge with the issue. Now Chrome and Firefox are unable to load the page. Anyone else having this issue?? James
Issues using Settings / Accounts Windows 10 in User Accounts and Family Safety
I have upgraded from Windows 8.1 to Windows 10 without any initial problems, however I have now noticed that I cannot access the sign in options on the Settings / Accounts screen. All I get is the dots moving accross the screen. I also cannot sign...
Hi, I am unable to download Windows apps through the Store because it crashes when I open an app's page inside the Store, either by clicking a link in a browser or by searching for the app and clicking a search result. I've Google'd this a bit...
When I open the store app full screen I cannot see the search box at top of app. The smaller (narrower) I make the window containing the store app then the search box starts to come into view but never fully. Also with the people and mail apps...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 20:34.
Find Us