Settings / Accounts Page Crashes and Does Not Load

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  1. Posts : 5,442
    windows 10 Pro ver 21H2 build 19044.1348
       #11

    GregE240 said:
    Sorry, to be clear, 1, still got the source files could not be located error message.
    Just to make sure.................
    Did you MOUNT the iso ?
    Did you follow the instructions to the letter ?
      My Computer


  2. Posts : 8
    Windows 10
    Thread Starter
       #12

    Yes, and yes.
      My Computer


  3. Posts : 5,442
    windows 10 Pro ver 21H2 build 19044.1348
       #13

    GregE240 said:
    Yes, and yes.
    That includes changing the drive letter H to the actual drive letter your iso is mounted on ?
      My Computer


  4. Posts : 8
    Windows 10
    Thread Starter
       #14

    Yes sir.
      My Computer


  5. Posts : 5,442
    windows 10 Pro ver 21H2 build 19044.1348
       #15

    My last suggestion may not be to your liking......................
    Do a Repair Install.
    Repair Install Windows 10 with an In-place Upgrade
      My Computer


  6. Posts : 8
    Windows 10
    Thread Starter
       #16

    Hi David

    Sorry for the late reply. Theres good news and bad news...

    Firstly - I've fixed the issue with source files not being found. From another thread I found the following advice:

    1- Create a folder on desktop: mount
    2- Copy install.wim to desktop. (used the ISO downloaded from techbench)

    Open Admin Command prompt, copy/paste each line and run:

    1. Dism /mount-wim /wimFile:%USERPROFILE%\Desktop\install.wim /index:1 /MountDir:%USERPROFILE%\Desktop\mount
    2. Dism /Online /Cleanup-Image /CheckHealth
    3. Dism /Online /Cleanup-Image /RestoreHealth /Source:%USERPROFILE%\Desktop\mount\windows /LimitAccess
    4. Dism /unmount-wim /Mountdir:%USERPROFILE%\Desktop\mount /discard
    5. re-run: sfc /scannow


    I'm pleased to say my sfc /scannow reports back clean with no corruption.

    However....I still have the same issue - I can open Settings, but when I click on Accounts, it doesn't open.
      My Computer


 

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