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  1.    26 Dec 2015 #11
    Join Date : Jun 2015
    UK
    Posts : 2,160
    Windows 10 Home x64 (Laptop), Windows 10 Pro x64 (Desktop)
    Thread Starter

    Thanks. Also note when I create a new user account now it doesn't show up under ProfileList using REGEDIT since it is not possible to log on the account for the first time!

    I like to fix problems if possible. It seems to me the wrong permissions or defaults are being given to a new account. Is there a way of checking and fixing the problem directly? I have the profile c:\users\default. Is it worth replacing this with the version from my backup in case it is corrupted?
      My ComputersSystem Spec
  2.    26 Dec 2015 #12
    Join Date : Oct 2013
    Posts : 25,708
    64-bit Windows 10 Pro build 17046

    Only using the tutorial for that error. When that fails, a repair install would be a good option.
      My ComputersSystem Spec
  3.    27 Dec 2015 #13
    Join Date : Jun 2015
    UK
    Posts : 2,160
    Windows 10 Home x64 (Laptop), Windows 10 Pro x64 (Desktop)
    Thread Starter

    I found one fix to replace the default profile c:\users\default with a backup default profile (from my Macrium Reflect Backup) but that didn't solve the problem. I also get Event ID 1500 & 1511 errors as shown below. I'm researching more fixes before trying a repair install.

    Log Name: Application
    Source: Microsoft-Windows-User Profiles Service
    Date: 27/12/2015 06:44:58
    Event ID: 1500
    Task Category: None
    Level: Error
    Keywords:
    User: S-1-5-21-1736640127-1942293974-1939415850-1027
    Computer: MyLaptop
    Description:
    Windows cannot log you on because your profile cannot be loaded. Check that you are connected to the network, and that your network is functioning correctly.


    DETAIL - Access is denied.


    Log Name: Application
    Source: Microsoft-Windows-User Profiles Service
    Date: 27/12/2015 06:44:58
    Event ID: 1511
    Task Category: None
    Level: Error
    Keywords:
    User: S-1-5-21-1736640127-1942293974-1939415850-1027
    Computer: MyLaptop
    Description:
    Windows cannot find the local profile and is logging you on with a temporary profile. Changes you make to this profile will be lost when you log off.
      My ComputersSystem Spec
  4.    27 Dec 2015 #14
    Join Date : Jun 2015
    UK
    Posts : 2,160
    Windows 10 Home x64 (Laptop), Windows 10 Pro x64 (Desktop)
    Thread Starter

    I've found a fix for my problems:

    1. I copied the ntuser.dat file from my backup working admin account to folder c:\users\default. I can now create and log in to a new user account which appears with the default icons - but I don't see the getting things ready spinning icon. Is this a problem and why does copying ntuser.dat fix the problem?
    2. I had various issues with my normal admin account following the system restore e.g. I couldn't set a picture background and had problems with the Chrome configuration. I copied the admin account profile files from my Reflect backup and this account is now working fine.

    I'm wondering if I should still do an in place repair since I had to use another version of ntuser.dat to get the system working? I tried copying over ntuser.dat from my Reflect backup folder c:\user\default but that gave the profile error. Is that because ntuser.dat depends on the version of Windows? There have been a few build updates since my last backup on 6/1/15.
      My ComputersSystem Spec
  5.    27 Dec 2015 #15
    Join Date : Oct 2013
    Posts : 25,708
    64-bit Windows 10 Pro build 17046

    Yeah, since you're still having issues, it may be best to try a repair install.
      My ComputersSystem Spec
  6.    27 Dec 2015 #16
    Join Date : Jun 2015
    UK
    Posts : 2,160
    Windows 10 Home x64 (Laptop), Windows 10 Pro x64 (Desktop)
    Thread Starter

    All seems fine at the moment. Are there any problems in 'pinching' nutuser.dat from another account and copying it to c:\users\default? Also, does ntuser.dat depend on the release version of Windows?
      My ComputersSystem Spec
  7.    27 Dec 2015 #17
    Join Date : Oct 2013
    Posts : 25,708
    64-bit Windows 10 Pro build 17046

    The Ntuser.dat file is a registry file. Each user's Ntuser.dat file contains the registry settings for their individual account. The configuration of the "HKEY_CURRENT_USER" branch of the registry is supported by the current user's Ntuser.dat file.

    Contents of a user profile

    If you're not having anymore issues, then you should be fine.
      My ComputersSystem Spec
  8.    27 Dec 2015 #18
    Join Date : Jun 2015
    UK
    Posts : 2,160
    Windows 10 Home x64 (Laptop), Windows 10 Pro x64 (Desktop)
    Thread Starter

    Thanks - I learn something new every time I have a Windows problem.

    What initiates the "Getting things ready" intro which I don't see now for a new user since I've copied across the ntuser.dat file from another user? Also, does ntuser.dat depend on the Windows release version since I can't work out why copying across the version of ntuser.dat from 4 weeks ago doesn't fix the problem?
      My ComputersSystem Spec
  9.    27 Dec 2015 #19
    Join Date : Oct 2013
    Posts : 25,708
    64-bit Windows 10 Pro build 17046

    ntuser.dat is basically the HKCU branch in the registry for a user account. I would imagine that if it's not current, it may not work.
      My ComputersSystem Spec
  10.    28 Dec 2015 #20
    Join Date : Jun 2015
    UK
    Posts : 2,160
    Windows 10 Home x64 (Laptop), Windows 10 Pro x64 (Desktop)
    Thread Starter

    I found a reference to this command - icacls c:\users\default /T /Q /C /Reset - as a possible fix to the ntuser.dat problem file in c:\users\default.

    I plan to try the icacls command fix (having backed up the currently operative c:\user\default folder). Before I do so, can someone confirm this command is the correct way to set default permissions for the c:\users\default folder?
      My ComputersSystem Spec

 
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