Windows 10: Brand new laptop wont accept log on password

  1.    24 Dec 2015 #1

    Brand new laptop wont accept log on password


    HELP - I have a brand new HP laptop that I started for the first time last night. I set up a password and name but when I restarted the computer this morning it would not accept my password which I know is correct. What can I do?
      My ComputerSystem Spec

  2.    24 Dec 2015 #2

    Is it a local account or a Microsoft account associated with an email address? After typing the login password, click on the eye icon on the right of the password box to see if the revealed password is correct. Merry Christmas!
      My ComputerSystem Spec


 

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