1. Joined : Dec 2015
    Posts : 3
    windows 10
       08 Dec 2015 #1

    windows 10 password failure


    I recently upgraded to windows 10 from 8.1 and was pleased with the smooth change over. But, my pc has locked and no password works!
    Administrator password doesn't work. Even in safe mode it asks for a password and that doesn't work either! I've tried several "fixes" on this site but so far nothing works. By the way, I don't have a password reset disk nor the cd for windows 10 since this was an Internet upgrade. Can anybody help?
      My System SpecsSystem Spec


  2. Joined : Jan 2014
    Oak Ridge TN, USA
    Posts : 23,936
    Windows 10 Pro x64
       08 Dec 2015 #2

    Did you use a Hotmail or another email account? If so get on another computer and reset the password.

    Password of User Account - Reset in Windows 10
      My System SpecsSystem Spec


  3. Joined : Dec 2015
    Posts : 3
    windows 10
       08 Dec 2015 #3

    Thanks Bunnyj! I set up under gmail. Will that matter?
      My System SpecsSystem Spec


  4. Joined : Jan 2014
    Oak Ridge TN, USA
    Posts : 23,936
    Windows 10 Pro x64
       08 Dec 2015 #4

    ktolan04 said: View Post
    Thanks Bunnyj! I set up under gmail. Will that matter?
    It shouldn't. Just get on another PC and reset the password. That should fix the issue.
    Jeff
      My System SpecsSystem Spec


  5. Joined : Dec 2015
    Posts : 3
    windows 10
       08 Dec 2015 #5

    Thanks for the help. I'll let you know the results.
      My System SpecsSystem Spec


 


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