error message during user account signin critical error

  1. reddwarf4ever's Avatar
    Posts : 1,117
    windows 10 PRO build 2004
       #1

    error message during user account signin critical error


    Hello

    whenever I sign in to my user account I get a blue window with a critical error message......saying Start menu and cortana aren't working ( I have cortana turns off in options anyway ) then it says we will try and fix it next time you sign in, with the only option to sign out.....this happens every time I start the PC up, but OK after signing out and in again , is it anything to do with shutup10 that I ran recently, although it's not affecting my windows 10 laptop.

    thanks
      My Computer

  2. lx07's Avatar
    Posts : 5,478
    2004
       #2

    You could try this fix http://www.dell.com/support/article/...9/SLN299201/EN

    Sign in in safe mode with networking, then sign off and sign in normally...
      My Computer

  3. reddwarf4ever's Avatar
    Posts : 1,117
    windows 10 PRO build 2004
    Thread Starter
       #3

    lx07 said:
    You could try this fix http://www.dell.com/support/article/...9/SLN299201/EN

    Sign in in safe mode with networking, then sign off and sign in normally...
    thank you so much, seems to be a Microsoft issue, which is good I suppose !!!
    Only just created a new user profile, thought I had done something wrong

    and what's more :):):)it worked....thank you
      My Computer

  4. lx07's Avatar
    Posts : 5,478
    2004
       #4

    Good news :)
      My Computer


 

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