Windows 10: Microsoft account inexplicably changed to '.com.com'

  1.    21 Nov 2015 #1

    Microsoft account inexplicably changed to '.com.com'


    Hi community, I've had quite the stressful day of trying to login to my Windows 10 Laptop. The Microsoft account inexplicably changed the TLD to '.com.com' from '.com' and it locked my access out of my PC.

    I tried using chntpw on Ubuntu to reset the password, tried 'resetting the PC' and factory restoring all to no avail (my laptop screen doesn't work, so I have to plug in my laptop to a TV/Monitor which doesn't actually show until the computer is booted up, so my options are very limited sadly). When I try to access Command Prompt when going to WinRE (SHIFT + Restart) the screen just stays blank.

    However, somehow, my password just randomly started working (and I have a backup Administrator account now just so I can use my laptop). But now when I try to change my Microsoft account back to a Local account, it gets an error.

    Two screenshots attached showing the account with the two .coms on the account name and the error I get when trying to go back to a Local account. Is there a manual way to go back to a Local account through registry or policies or anything?

    Any help is greatly appreciated and I apologise for the bluntness of this post as I have been stressing about this for the whole day and need a break

    Thank you!
    Attached Thumbnails Attached Thumbnails iPhoneUpload (1).jpg   iPhoneUpload.jpg  
      My ComputerSystem Spec


 

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