1.    19 Nov 2015 #1
    Join Date : Nov 2015
    Posts : 3
    Windows 10

    forget my microsoft account password


    Please Help me. First, sorry for my English. I have a big problem. stage: Windows 10, set to boot in safe mode (alternate shell) without network access. So, I forget my microsoft account password (usually i used my pin), how to get into the alternative shell or how to boot normally. ¿?
      My ComputerSystem Spec
  2.    19 Nov 2015 #2
    Join Date : Oct 2013
    Posts : 25,786
    64-bit Windows 10 Pro build 17046

    Hello Apalmero, and welcome to Ten Forums.

    Luckily, you can use OPTION THREE in the tutorial below on any PC or device connected to the internet to reset your Microsoft account password.

    https://www.tenforums.com/tutorials/1...a.html#option3
      My ComputersSystem Spec
  3.    19 Nov 2015 #3
    Join Date : Nov 2015
    Posts : 3
    Windows 10
    Thread Starter

    Quote Originally Posted by Brink View Post
    Hello Apalmero, and welcome to Ten Forums.

    Luckily, you can use OPTION THREE in the tutorial below on any PC or device connected to the internet to reset your Microsoft account password.


    https://www.tenforums.com/tutorials/1...a.html#option3
    Brink thanks your quick answer. But my trouble it's that network not connected. the option I have set for the boot was alternate shell without network. I was thinking use the Windows Password Key tool, what do you think about?
      My ComputerSystem Spec
  4.    19 Nov 2015 #4
    Join Date : Oct 2013
    Posts : 25,786
    64-bit Windows 10 Pro build 17046

    That's not going to help you with a Microsoft account.

    Are you able to boot the computer to Safe Mode with networking using one of the other options below?

    https://www.tenforums.com/tutorials/2...dows-10-a.html

    If not, then you'll need to use another computer with internet to reset your MS password to then be able to boot to normal mode and sign in to your computer.
      My ComputersSystem Spec
  5.    19 Nov 2015 #5
    Join Date : Nov 2015
    Posts : 3
    Windows 10
    Thread Starter

    Quote Originally Posted by Brink View Post
    That's not going to help you with a Microsoft account.

    Are you able to boot the computer to Safe Mode with networking using one of the other options below?

    https://www.tenforums.com/tutorials/2...dows-10-a.html

    If not, then you'll need to use another computer with internet to reset your MS password to then be able to boot to normal mode and sign in to your computer.
    Ok, it´s clear, please, one last question, there is no way to force to get the Advanced Startup Options, maybe pressing a key or something.

    Thank´s in advance.
      My ComputerSystem Spec
  6.    19 Nov 2015 #6
    Join Date : Oct 2013
    Posts : 25,786
    64-bit Windows 10 Pro build 17046

    You could try one of the options in the tutorial below to boot to advanced startup.

    https://www.tenforums.com/tutorials/2...dows-10-a.html
      My ComputersSystem Spec

 


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