1.    11 Nov 2015 #1
    Join Date : Nov 2015
    Posts : 2
    windows 10

    Grandma used our comp and signed herself as ADMIN.

    Grandma is visiting, she thought she was trying to find games, and ended up signing up as Administrator. We tried changing back, it will not let us. We added me as a second user, and changed me to admin, and grandma to standard user, BUT all our desktop saved files and apps are now under her sign in.

    PLEASE help.
    We are afraid to delete her so we do not lose all the saved apps, files and pictures.

    Thank you
      My ComputerSystem Spec
  2.    11 Nov 2015 #2
    Join Date : Jul 2015
    Posts : 3,814
    10 Pro

    Don't delete the account, no.

    It sounds like she was using your account and then linked her email address to it (easy to do).

    In the account with all of your documents etc go to Settings > Accounts > Your Account and check if there is a email address assigned (where the blue arrow is)..

    Click image for larger version. 

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    If her email address is there, change the account to a local account (red arrow) and then change it back to a Microsoft account using your email address if you want.

    Local Account - Switch to in Windows 10 - Windows 10 Forums
    Microsoft Account - Switch to in Windows 10 - Windows 10 Forums

    If not please explain in more detail more what you mean - when you sign on to the account what is the user name shown? Whose password is used? What do you see on the screen above?
      My ComputerSystem Spec
  3.    11 Nov 2015 #3
    Join Date : Dec 2013
    Portsmouth Hampshire
    Posts : 1,871
    Windows 10 x86 14383 Insider Pro and Core 10240

    "The dog ate my password!" stories like this are typically from some youngster who has come into possession of a secured laptop etc., by dubious means, and hopes that someone will help them to break in. If they don't have the energy or nous to find out by themselves, I would not help them to do it.
      My ComputersSystem Spec
  4.    11 Nov 2015 #4
    Join Date : Jun 2015
    Posts : 1,929
    Windows 3.1 to Windows 10

    ask Grandma for the password..
      My ComputerSystem Spec
  5.    11 Nov 2015 #5
    Join Date : Jul 2015
    Posts : 9,552
    Windows 10 Pro
      My ComputerSystem Spec
  6.    12 Nov 2015 #6
    Join Date : Nov 2015
    Posts : 2
    windows 10
    Thread Starter

    Thank you VERY much Halasz. I was able to back to a local account. At least now we have access to everything saved on the desk top. Appreciate it.
      My ComputerSystem Spec


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