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#1
"The user profile service service failed the sign-in." Help!!
When I try to login, I get the following error message:
"The User Profile Service service failed the sign-in.
User profile cannot be loaded."
I am literally unable to use my HP Envy laptop, which is running Windows 10, because of this. I do not even know how to get into safe mode. Please--I need urgent help with this.
EDIT: Though I haven't found safe mode yet, I was able to access system diagnostics via Escape (while rebooting). I tried to do a system restore, but it said I had errors on my hard drive and made me check and fix those errors.
Next I tried Recovery Manager. But this just gives me a blue screen. Nothing comes up.
Last edited by tollbooth; 07 Nov 2015 at 01:38.