Windows 10: Upgrading to Pro but it says Home on install wizard Solved

  1.    05 Nov 2015 #1

    Upgrading to Pro but it says Home on install wizard


    Bought a W10 Pro licence yesterday to upgrade from W10 Home. Just running the install wizard and i'm getting:

    "Ready to install. To recap you've chosen to install Windows 10 Home."

    Just a text error do we think or something more sinister? I don't want to go through the whole process only to replace Home with Home!
      My ComputerSystem Spec

  2.    05 Nov 2015 #2

    You can download ShowKeyPlus from here Showkey - Windows 10 Forums and use it to check the key is indeed for Pro.
      My ComputerSystem Spec

  3.    05 Nov 2015 #3

    Thanks, that certainly seems to say it's a Pro licence. Just trying to chat to MS support too.
      My ComputerSystem Spec

  4.    05 Nov 2015 #4

    I've not upgraded, always had Pro from the start, but I thought you just put the key as described here Upgrade Windows 10 Home to Windows 10 Pro - Windows 10 Forums rather than have to install anything.
      My ComputerSystem Spec

  5.    05 Nov 2015 #5

    Yes, it would seem I did it wrong. They're refunding me the big licence fee I paid yesterday and i'm just about to start the (easy) upgrade now.

    Sorry to have wasted your time today but thank you for your help.
      My ComputerSystem Spec

  6.    05 Nov 2015 #6

    Certainly not a waste of time if you got refunded :)
      My ComputerSystem Spec


 

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