1. Joined : Oct 2015
    Posts : 5
    Windows 10
       13 Oct 2015 #1

    User Profile Service Service failed


    Hi, I am having the same problem.

    One admin account which i created using mail id. Another Guest account. Admin account got this problem. So couldnt change anything in Guest account. If i give admin password in guest account to run command prompt in admin mode or something, the laptop hangs. Please help.
      My System SpecsSystem Spec


  2. Joined : Oct 2013
    Posts : 17,454
    64-bit Windows 10 Pro build 15014
       13 Oct 2015 #2

    Hello Manjunath, and welcome to Ten Forums.

    See if you may be able to use OPTION FOUR in the tutorial below to enable the built-in Administrator account at boot.

    Administrator account - Enable or Disable in Windows 10

    If so, then sign in to the built-in Administrator account to be able to do the steps in the tutorial below for this error.

    User Profile Service failed the sign-in - Fix in Windows 8
      My System SpecsSystem Spec


  3. Joined : Oct 2015
    Posts : 5
    Windows 10
       13 Oct 2015 #3

    I don't have recovery drive


    Hi Brink,

    First thanks for replying. Unfortunately I don't have recovery DVD or drive. Any other options?


    Please help. Now I am trying to log into the administrator account in safe mode with networking. Again I am stuck in welcome page. Please help.
      My System SpecsSystem Spec


  4. Joined : Oct 2013
    Posts : 17,454
    64-bit Windows 10 Pro build 15014
       13 Oct 2015 #4

    If you like, you could download a Windows 10 ISO and create a bootable Windows 10 USB from the ISO on any computer to use.

    Windows 10 ISO Download

    USB Flash Drive - Create to Install Windows 10
      My System SpecsSystem Spec


  5. Joined : Oct 2015
    Posts : 5
    Windows 10
       13 Oct 2015 #5

    Brink said: View Post
    If you like, you could download a Windows 10 ISO and create a bootable Windows 10 USB from the ISO on any computer to use.

    Windows 10 ISO Download

    USB Flash Drive - Create to Install Windows 10
    Thanks for the reply. Do I need to know my windows key for doing the above steps. Because I don't know mine.
      My System SpecsSystem Spec


  6. Joined : Oct 2013
    Posts : 17,454
    64-bit Windows 10 Pro build 15014
       13 Oct 2015 #6

    No. You'll only be using the USB to boot from to open a command prompt at boot and enable the built-in Administrator.
      My System SpecsSystem Spec


  7. Joined : Oct 2015
    Posts : 5
    Windows 10
       14 Oct 2015 #7

    Brink said: View Post
    No. You'll only be using the USB to boot from to open a command prompt at boot and enable the built-in Administrator.
    Brink. Three questions.

    The first link has two options in it.


    Option One: To Directly Download a Windows 10 ISO from Microsoft TechBench
    Option Two: To Download Windows 10 ISO using Media Creation Tool


    Which one should i choose here.


    Same way in the second link there are three options given.


    Please let me know which one to choose. And After creating the above USB drive how to boot from USB. Please help.
      My System SpecsSystem Spec


  8. Joined : Oct 2013
    Posts : 17,454
    64-bit Windows 10 Pro build 15014
       14 Oct 2015 #8

    It doesn't matter which option you use to download a Windows 10 ISO with. You'll just need to make sure that the ISO is for the same edition and version as the Windows 10 you currently have installed.

    I'd use OPTION TWO to create the USB drive with Rufus.

    The tutorial below will show you how to boot from a USB.

    USB Drive - Boot from in Windows 10
      My System SpecsSystem Spec


  9. Joined : Oct 2015
    Posts : 5
    Windows 10
       17 Oct 2015 #9

    I got into safe mode with command prompt and after typing my password and waiting for an hour i got an error saying 'Internal hard error'. But the cmd did open somehow and i enabled the default admin and also changed my guest profile to administrator profile.

    Now the problem is that, when i log in to my default admin account, i am getting the same "User profile cannot be loaded" error. Same thing goes for any new account which i create using the guest account(which i changed to admin).

    And the account for which i asked this question, the hotmail account, is still not loading. I tried doing the refcount and state registry changes. But no luck. Please help me.

    Brink said: View Post
    It doesn't matter which option you use to download a Windows 10 ISO with. You'll just need to make sure that the ISO is for the same edition and version as the Windows 10 you currently have installed.

    I'd use OPTION TWO to create the USB drive with Rufus.

    The tutorial below will show you how to boot from a USB.

    USB Drive - Boot from in Windows 10
      My System SpecsSystem Spec


  10. Joined : Oct 2013
    Posts : 17,454
    64-bit Windows 10 Pro build 15014
       17 Oct 2015 #10

    In that case, you may need to refresh Windows instead.

    Refresh Windows 10
      My System SpecsSystem Spec


 


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