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Resetting Windows 10 log in password
Can someone help? My sister's HDD crashed and she lost everything. No problem as install disks available. Here's the problem. She says she set up log in with microsoft account, but that password does not work. So I think she has local PW. When I click on reset PW error that flash drive or reset disk has to be used. None created. I always control my PWs so never encountered this problem. Changed her Microsoft Account PW but that does nothing. She uses PC for their HVAC business and needs to get back on ASAP.
Appreciate any help!