Windows 10: cannot find administrator account!

  1. Posts : 1
    Windows 10 pro, 64 bit
       20 Sep 2015 #1

    cannot find administrator account!

    I just upgraded from Win7 ultimate, 64-bit to Win10, and found that the windows update won't work. My password protected administrator account in Win 7 does not show up. I have attempted to enable the built in admin. account, using options one and two, in the tutorial (2969) found here, and all I get is "access denied". In option two, I can see my old admin account name, but access is denied. Any ideas for resolving this problem would be appreciated. Should I just try option 4 in that tutorial? Gotta say I am NOT much of a tech.... just an old guy teaching myself what I can.... Thanks, in advance for your assistance.
      My ComputerSystem Spec

  2. Brink's Avatar
    Posts : 33,168
    64-bit Windows 10 Pro build 18262
       20 Sep 2015 #2

    Hello Andy, and welcome to Ten Forums. :)

    If you don't have an administrator account on the PC that you can use, then yeah you'll need to use OPTION FOUR to enable the built-in Administrator.
      My ComputersSystem Spec

  3. Posts : 964
    dual boot W10 10586th2/14291 rs1 Win. Insider since Jan. 2015
       20 Sep 2015 #3

    Enter safe mode from the Windowes 10 settings > update> recovery >restore >troubleshoting > boot menu or a splash screen on a restart or cold start and re name the admin acct acct .bak folder in the registry then u can get in there .

    It sounds like your PWL Admin user file profile is corruput this is easy to fix it almost takes longer to type than to do when somedbody I know calls me (usually in a panic) to fix that symptom or walk them through the fix it's almost too easy , way easier than buiding a new profile this has always worked for me (on a good hdd) ☻

    read more:
      My ComputerSystem Spec


Related Threads
My wife has upgraded to Windows 10 and was using her login details with no problem. When she needed to install a HP Printer Driver, a Microsoft Account was asked for. She couldn't remember her details so we used mine. Now there is an...
User Account / Administrator in User Accounts and Family Safety
well, I have nobody to blame but myself but when installing Windows 10 I allowed the software to create a Microsoft account and it naturally built an account with no administrator privileges. Of course this is totally wortless for me - I'm the only...
Solved How to revert local account to administrator acc. in User Accounts and Family Safety
I changed my local administrator account, to standard accc., now I lost all elevated rights. I have a working windows account, but I don't know the password of the local account to revert. Thanks,
Administrator account deleted in User Accounts and Family Safety
I installed Windows 10 several days ago. It seemed OK; then I added another pc to my network and when I finished my user account had been deleted. Administrator privileges were given to an old account for which I no longer have a password. My...
Administrator Account in User Accounts and Family Safety
Hi everyone, I had upgraded to Windows from windows 8.1 to windows 10. When I was on windows 8.1, I enabled built-in Administrator account and that is the only user which has the admin privileges. But after upgrading to windows 10 that built in...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 05:51.
Find Us