my password stopped working


  1. Posts : 10
    win 10
       #1

    my password stopped working


    Hello all.

    Last night my password into my windows 10 (upgrade from 8.1 so I have no disk). I'm the only account other than the ones created by the system.

    It keeps telling me my password I'm entering is wrong. It's been the same password since I bought the machine. It worked fine the day before. It tells me to go to account.live.com/password/reset.

    I am on another computer now. how do I use that password reset thing if I can't get into my computer?

    I can network in and try but the password change feature wont work for the same reason.

    Assistance please!
      My Computer


  2. Posts : 68,654
    64-bit Windows 11 Pro for Workstations
       #2

    Hello Fishbait, and welcome to Ten Forums. :)

    OPTION THREE in the tutorial below can help show you step by step on how to reset your Microsoft account password online. Be sure to leave the PC that has this issue connected to the internet and running for it to eventually sync with the new password.

    https://www.tenforums.com/tutorials/1...a.html#option3
      My Computers


  3. Posts : 10
    win 10
    Thread Starter
       #3

    Brink said:
    Hello Fishbait, and welcome to Ten Forums. :)

    OPTION THREE in the tutorial below can help show you step by step on how to reset your Microsoft account password online. Be sure to leave the PC that has this issue connected to the internet and running for it to eventually sync with the new password.

    https://www.tenforums.com/tutorials/1...a.html#option3
    All that did was allow me to reset my password with microsoft.com.

    What about the machine I can't get into?
      My Computer


  4. Posts : 68,654
    64-bit Windows 11 Pro for Workstations
       #4

    Fishbait said:
    All that did was allow me to reset my password with microsoft.com.

    What about the machine I can't get into?
    Be sure to leave the PC that has this issue connected to the internet and running for it to eventually sync with the new password.
      My Computers


  5. Posts : 17,661
    Windows 10 Pro
       #5

    Fishbait said:
    All that did was allow me to reset my password with microsoft.com.

    What about the machine I can't get into?
    If you sign in to Windows 10 using the same Microsoft account than the one you did the password reset, that same password works as your sign in password to Windows and is also now reseted.
      My Computer


  6. Posts : 10
    win 10
    Thread Starter
       #6

    Brink said:
    Be sure to leave the PC that has this issue connected to the internet and running for it to eventually sync with the new password.

    OK! worked! Thank you!
      My Computer


  7. Posts : 68,654
    64-bit Windows 11 Pro for Workstations
       #7

    You're most welcome. Glad it could help. :)
      My Computers


 

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