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  1. Joined : Sep 2015
    Posts : 8
    Many
       06 Sep 2015 #1

    Unable To Create User Accounts - Windows 10


    I have upgraded a W7 OS to a W10 OS. One of my Administrator User Accounts was changed to ‘Temporary’. I deleted the Account since I lost the desktop and settings every time I logged off. I cannot create any other User Accounts. I open the ‘Add A User Account’ page then go to ‘Family and Other Users’. There are clickable links to ‘Sign in with Microsoft account’ and ‘+ Add someone else to this PC’. The links do not work and do not take me anywhere – so I am unable to proceed. Any advice will be welcome, thanks, Mike
      My System SpecsSystem Spec


  2. Joined : Sep 2015
    Posts : 2
    Windows 10 64Bit
       07 Sep 2015 #2

    barkerend said: View Post
    I have upgraded a W7 OS to a W10 OS. One of my Administrator User Accounts was changed to ‘Temporary’. I deleted the Account since I lost the desktop and settings every time I logged off. I cannot create any other User Accounts. I open the ‘Add A User Account’ page then go to ‘Family and Other Users’. There are clickable links to ‘Sign in with Microsoft account’ and ‘+ Add someone else to this PC’. The links do not work and do not take me anywhere – so I am unable to proceed. Any advice will be welcome, thanks, Mike

    I am having *exactly* the same problem - Something (don't know what) went weird with my main admin account (only had one account) and so signed in as Built In Admin and deleted other account. Now unable to add another user - am close to rebuilding from scratch - which would be disappointing.
      My System SpecsSystem Spec


  3. Joined : Aug 2015
    Posts : 16
    Windows 10 pro
       07 Sep 2015 #3

    Disconnect internet, unplug or switch it off.
    Then try "Add someone else to this PC" again. This is the simple way..

    The other way (w/o disconnect internet) is, on first given dialogue go to bottom and choose "The person....doesn't have an email address" and on the next dialogue choose "Add a user without a microsoft account"

    P S: Microsoft almost forces you (especially novice or average users) to have a Microsoft account.
    Last edited by werby; 07 Sep 2015 at 10:19.
      My System SpecsSystem Spec


  4. Joined : Sep 2015
    Posts : 2
    Windows 10 64Bit
       07 Sep 2015 #4

    barkerend said: View Post
    I have upgraded a W7 OS to a W10 OS. One of my Administrator User Accounts was changed to ‘Temporary’. I deleted the Account since I lost the desktop and settings every time I logged off. I cannot create any other User Accounts. I open the ‘Add A User Account’ page then go to ‘Family and Other Users’. There are clickable links to ‘Sign in with Microsoft account’ and ‘+ Add someone else to this PC’. The links do not work and do not take me anywhere – so I am unable to proceed. Any advice will be welcome, thanks, Mike

    I have found the answer - Do Windows + R (that's the Windows button and then "r") and then type in "netplwiz" you can then add a user, change their privileges and away you go...
      My System SpecsSystem Spec


  5. Joined : Sep 2015
    Posts : 8
    Many
       07 Sep 2015 #5

    Thanks for the comments. I’ve just tried "netplwiz" in the Run box and it gave me an option to use a password for the existing, single Administrator Account. I declined that. Is it possible that the hectoring Microsoft demands a password for at least one (or all) User Accounts? I am still unable to create any more. Incidentally, I multi-boot and have 2 Windows 7 Pro OS’s on other partitions but re-booting into Windows 10 makes no difference to the problem.
      My System SpecsSystem Spec


  6. Joined : Sep 2015
    Posts : 8
    Many
       11 Sep 2015 #6

    Some Progress


    I don’t know if this addition to my original thread will push it to the top of the queue. I have tried again by pasting netplwiz into the Run box as suggested by marshian. Yesterday I managed to create another User Account which although described as an Administrator Account indicates ‘This app can’t open’ for every single item. Can anybody please suggest how I can change this situation? Today I did the same thing again but find that I CAN open the various programs on that Account – although the Account is listed under a Users Group not Administrators Users.
    There is also a Guest Account listed but as yet I haven’t been able to get into that since it does not appear for the next Log On when I click my Log Off or Switch Users shortcuts.
    I will be grateful for any advice, Thanks ........
      My System SpecsSystem Spec


  7. Joined : Jul 2015
    Posts : 6,872
    Windows 10 Pro
       11 Sep 2015 #7

    Can you "Run as administrator" a command prompt? Or right click on the Windows start button and select Command Prompt (Admin). With the elevated command prompt open type "net localgroup administrators" without the quotes

    What does that command return?

    Actually - you don't even need an elevated command prompt - it works from just a normal command prompt (but I am logged in as an administrator so don't know if that makes a difference).
      My System SpecsSystem Spec


  8. Joined : Sep 2015
    Posts : 8
    Many
       12 Sep 2015 #8

    ........ thanks: yes, "Administrators have complete and unrestricted access to the computer/domain"
      My System SpecsSystem Spec


  9. Joined : Jul 2015
    Posts : 6,872
    Windows 10 Pro
       12 Sep 2015 #9

    barkerend said: View Post
    ........ thanks: yes, "Administrators have complete and unrestricted access to the computer/domain"
    And what users are listed in the Administrators group?
      My System SpecsSystem Spec


  10. Joined : Sep 2015
    Posts : 8
    Many
       12 Sep 2015 #10

    I cannot now repeat the exercise: the Command Prompt screen says < 'Run' is not recognised as an internal or external command, operable program or batch file >. I cannot remember who was listed in the Administrators Group (nor can I find the details again) but I recollect that the list was not complete. When I am on a Windows 7 OS (2 in adjacent partitions) I can look into the Users folder of the Windows 10 and note that some Accounts are missing and some mis-named. That is usual on W7 when alterations lead to losses.
      My System SpecsSystem Spec


 
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