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  1.    12 Sep 2015 #11
    Join Date : Sep 2015
    Posts : 2
    Windows 10

    Quote Originally Posted by NavyLCDR View Post
    And what users are listed in the Administrators group?
    I'm having the exact same problems the OP is having. Your check for administrator accounts confirmed for me what I suspected: My account (though listed in Settings and User Accounts as "Administrator") is munged in some way that gives it partial admin functions -- and it won't let me create new accounts. The answer to your question looks like this:

    Administrator
    User Name
    The command completed successfully.

    In other words: No administrator accounts.
      My ComputerSystem Spec
  2.    13 Sep 2015 #12
    Join Date : Jul 2015
    Posts : 9,552
    Windows 10 Pro

    Quote Originally Posted by phineas View Post
    The answer to your question looks like this:

    Administrator
    User Name
    The command completed successfully.

    In other words: No administrator accounts.
    No, actually that is showing that you have two administrator accounts. One account is name Administrator - and that is the default built in Administrator account that is normally disabled. The second administrator account is "User Name". I'll bet that one got created by accident, but it appears to be an administrator account.

    If you right click on the Windows Start icon, select shut down or sign out, then sign out, how many users are shown on the lower left corner of the lock screen? If "User Name" is one of them there, try clicking on that and logging in without a password.
      My ComputerSystem Spec
  3.    13 Sep 2015 #13
    Join Date : Sep 2015
    Posts : 2
    Windows 10

    Quote Originally Posted by NavyLCDR View Post
    No, actually that is showing that you have two administrator accounts. One account is name Administrator - and that is the default built in Administrator account that is normally disabled. The second administrator account is "User Name". I'll bet that one got created by accident, but it appears to be an administrator account. ...
    I really appreciate the advice. I had come across the "User Name" account referenced in the Registry, but it was not visible or accessible in any other way. I certainly did not create it or make changes to it. And the "Administrator" account was the backup administrator account in every version of Windows since Vista. To make a long story short, I've solved my problem. It started with the failure of the Start menu to open and Cortana and the search bar to accept input. Then it progressed to my main user account switching from Administrator to Standard, whereupon I could not create a new account (the options to do so were either nonfunctional or invisible), although I was able to delete accounts. Go figure. I believe all of this to be the result of a failed Windows 10 upgrade of a Windows 8.1 installation. Windows 10's backup administrator account was useless in this setting. Each time it loaded it went into a long diagnostic process concluding with a message to the effect of "the Start menu and Cortana are broken. Click OK to sign out." Safe boot (a.k.a. safe mode) was even worse — it locked me in an endless loop until I figured a way out.

    What finally did the trick for me was the "Reset" option that saves your data (what Microsoft used to call a "Refresh") while reinstalling Windows 10. That not only solved all the problems I described, it also significantly improved performance. It also dropped several hardware-based features provided by my OEM PC maker, such as fingerprint scanning and so forth, along with every other application I had installed. I will slowly add back the stuff that matters most to me because there's a good chance that one of those applications or drivers was the bone Windows 10 choked on. Thanks for your help. For now, I am all set.
      My ComputerSystem Spec
  4.    01 Nov 2015 #14
    Join Date : Nov 2015
    Posts : 1
    W10

    User account created but does not work


    I have a related problem. I can create a user account but on folder for that user is created. When the user tries to log on an error message appears that it was unable to load the date. One must assume that is because there is no data to load.

    Notwithstanding, the user appears in the list of users so I don't understand it.

    Tried it on another computer and it all went as expected so something about this specific computer.

    Would appreciate it if someone has a fix short of doing a full reset.
      My ComputerSystem Spec

 
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