Trouble entering pin after booting in safe mode


  1. Posts : 13
    windows 10
       #1

    Trouble entering pin after booting in safe mode


    Hey guys. Ive been having issues with my laptop freezing, so from msconfig I configured my system to start in safe mode in order to backup my files. However when restarting my laptop I'm unable to login and enter my pin - I'm guessing because the WiFi has been disabled and that's required to authenticate my pin with Microsoft. This is the error I'm getting: "Something Happened and Your Pin Isn’t Available". Is there anything I can do to turn off safe mode from the bios....or reactivate WiFi while remaining in safe mode? Obviously I cant do this from the windows desktop. I'm using a hp elitebook 8569w
      My Computer


  2. Posts : 31,681
    10 Home x64 (22H2) (10 Pro on 2nd pc)
       #2

    frank1985 said:
    ...Is there anything I can do to turn off safe mode....
    Try this.....

    Try these steps:
    1. Start your Windows 10 machine, and quickly shut it down before it reaches or if it is at boot screen. Do this two times repeatedly.
    2. On the third time, Windows 10 will automatically display 'Your PC couldn't start properly' message. Now press Esc key for recovery options.
    3. Then under Choose an option screen, click Troubleshoot option and now click Advanced options option.
    4. Under Advanced options screen, click Command Prompt.
    5. Type following command and press Enter key:
    bcdedit /deletevalue {current} safeboot
    6. Close Command Prompt and see if you can boot to normal mode now.
    https://answers.microsoft.com/en-us/...e-ad34f7ef1d9d
      My Computers


  3. Posts : 13
    windows 10
    Thread Starter
       #3

    Thank you for the response, however this is not working bcdedit /deletevalue {current} safeboot
    I'm getting this error...
    The specified entry identifier is not valid
    The parameter is incorrect

    System restore won't work either
      My Computer


  4. Posts : 16,950
    Windows 10 Home x64 Version 22H2 Build 19045.4170
       #4

    Do you have a Macrium reflect boot disk? It has a built-in file explorer utility that you could use to get your files backed up.

    You can also use a Windows installation USB for the job by downloading the portable version of Explorer++ and copying it to the USB.
    Before that solution, I'd been using Notepad's FileOpen dialog as a rudimentary explorer but it is not as easy to use as Explorer++.
    Use InstallUSB Notepad as a rudimentary File explorer to backup files [post #33] - TenForums


    Best of luck,
    Denis
      My Computer


  5. Posts : 13
    windows 10
    Thread Starter
       #5

    The issue isn't backing up but actually getting into windows by somehow disabling safe mode
    The following command is not working
    Bcdedit /deletevalue {current} safeboot

    - - - Updated - - -

    Also tried this one bcdedit /deletevalue {default} safeboot

    "The boot configuration data store could not be opened. The requested system cannot be found"
    Last edited by frank1985; 30 Oct 2023 at 13:36.
      My Computer


  6. Posts : 5,330
    Windows 11 Pro 64-bit
       #6

    Here's how to fix Your PIN is no longer available due to a change to the security settings on this device.
      My Computer


  7. Posts : 43,007
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #7

    Ive been having issues with my laptop freezing
    Given the multiple issues I would suggest you step back a bit and start with very basic hardware checks.

    Using another PC, create a live boot disk (Google search if you don't know what that is).
    Download an iso file for one - e.g. Bob Omb's, Hiren's - and create a bootable flash drive from it.
    (Suitable instructions for e.g. Rufus to do that (free) are in the tutorial here for creating a bootable Win 10 disk).

    Boot your laptop from that bootable drive (into a Win 10 style environment) - independent of your internal disk.

    Now run checks on your internal disk (e.g. use Crystal Diskinfo- either available from the live boot disk, or portable version available).
    If ok, use chkdsk to check the file system of your Windows partition on the internal disk.

    Then run a RAM test (tutorial available- in the searchable Tutorials section).

    I'm going to assume you haven't yet discovered the benefits of 3rd party disk imaging, so don't have a disk image of your Windows installation before these problems started. E.g. using Macrium Reflect, Aomei Backupper etc.. routine and regular use endlessly recommended here. If you had such an image, you could simply restore that after checking your disk etc are sound.

    - Saves a lot of time and frustration.

    My guess is you're heading for a clean install after the hardware checks.

    Do you have appropriate backups?
      My Computers


 

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