SmartCard logon issue Windows 10


  1. dann999
    Posts : 2
    Windows 10 Enterprise
       New #1

    SmartCard logon issue Windows 10


    Hello!
    I've got problem in my company. Most of people have to login to Windows via Windows Hello and SmartCards and there is an issue. After SmartCard is pulled out, Windows locks and its normal. But after couple of "locks" when SmartCard is inserted logon screen turns blue and nothing can be done (its not BSOD), it's like Windows gets stuck or sth, only hard reset helps. SmartCard reader drivers just like BIOS or others are updated, Windows is updated. Have you ever seen this problem and can give me some advices how could i solve it?

    Tried: -gpupdate /force -sfc /scannow -drivers update -Windows update
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  3. Try3
    Posts : 16,966
    Windows 10 Home x64 Version 22H2 Build 19045.4170
       New #2

    I always thought you were supposed to logout before removing a Smartcard.
    Surely just pulling the Smartcard out risks corrupting the user profile just like forcing the computer off would do.


    Denis
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  4. bfunke
    Posts : 137
    Win10
       New #3

    Are you using a government CAC w PKI certificates?
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  6. dann999
    Posts : 2
    Windows 10 Enterprise
    Thread Starter
       New #4

    We don't have government CAC, we use some cheap RFID smartcards, which we also use to work time registration
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