can't Sign in to MS Account


  1. Posts : 137
    Win 10 Pro x64 Ver 20H2
       #1

    can't Sign in to MS Account


    I have a separate email address for computer-related stuff, including my MS account. But when i tried to get to OneDrive from the Word Android app, it showed I had two MS accounts, one personal and one institutional, using the same address. It wouldn't let me save a file from the phone to OneDrive if I clicked on the personal account because that was a personal account. It wouldn't let me do it if I clicked on the institutional account because that was the same address. I was told to contact my administrator.

    Problem is, I am a one-man operation, with no IT help.

    Running Android 13 and Win 10 2242 19045.2486
      My Computers


  2. Posts : 45,715
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #2

    It seems your problem centres around using Android with Onedrive, rather than an account issue.

    Can you in fact sign in to either account, Android aside?

    As for Android- see e.g.
    https://support.microsoft.com/en-us/...4-052dffe48590
      My Computers


 

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