Administrator Problems

Hello

My Windows version is Windows 10.

A few days ago I added an Administrator Account to my compurter in addition to the Local Account I already had on there. Now suddenly, the ability to log into the Administrator Account at all is missing. And the Administrator Account itself is not appeariong on "User Accounts". I had decided for some reason that I didn't want the Administrator Account activated and followed instructions I had found using the CMD Prompt. I had no idea everything would just disa[ppear like that, though.

Now, when I wanted to re-install Windows 10 to try and get everything back top "normal" and try to re-install Windows a window pops up and asks me if I want to allow this app to to it, the only option there is NO. And so now I cannot even get Windows reinstalled or even find or add back the Administrator Account.

I tried using the CMD Prompt again but it only brings up my local Account and wont allow me to type in anything else.

Could someone please help me with this problem?

1. Right-click on Start.
2. Choose Windows PowerShell (Admin)... or Windows PowerShell (it doesn't matter which).
3. When the PowerShell console opens, enter Get-LocalUser.

What does it show?

Try3 said:

In addition to responding to Rick's post, do note that you seem to be confusing terms. Accounts are not divided into "Administrator Account" and "Local Account". You can have
1 An Admin user account that is an MSAccount-linked user account.
2 A Standard Admin user account that is an MSAccount-linked user account.
3 An Admin user account that is a Local user account.
4 A Standard Admin user account that is a Local user account.


The "only option there is NO" confirms that you have either deleted or disabled your Admin account.
You should not have ended up where you are if all you did was mess about with an account that you had added. Your existing account should not have been affected.
Are you able to tell us exactly what commands you used?
Fixing your problem will require you to work through this procedure.
Fix UAC prompt has greyed out or missing Yes button - TenForumsTutorials

Depending on your responses to Rick's advice & to my question, there might be additional useful steps to follow but you will definitely be back in control of your computer when you have followed that tutorial procedure. Post back here if you have any questions as you work through it.


Best of luck,
Denis

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I was looking through my web page history and I think that what I did was try to reverse what I had done here and put NO instead of YES.

c:\>net user administrator /active:yes

Another thing is that when it asks if I want to allow apps to do whatever and the only option is NO, it also tells me to put in my Administrator user name and password, but then there is no place to put it at all.

I may have done something beyond that, but so far I cant find anything in my web page history.

- - - Updated - - -

Berton said:

I do hope you used a different or slightly different User name for the second account. If using the same name the 2 profiles will be as one and to correct will require a clean install, had to deal with that problem earlier this year for a client. In his case I had to boot to a Linux Mint LiveUSB to first save all his data then used GPARTED to wipe the drive then install Win10.

I am completely clueless when it comes to Linus an d GPARTED and all of that.

- - - Updated - - -

RickC said:

1. Right-click on Start.
2. Choose Windows PowerShell (Admin)... or Windows PowerShell (it doesn't matter which).
3. When the PowerShell console opens, enter Get-LocalUser.

What does it show?

I hope I did the right thing but it seems to show this....

To run PowerShell as administrator via the Run command window: Press Win Key + R. A a small window will pop up as shown in the screenshot below. Type in powershell and press Ctrl+Shift+Enter or press and hold Ctrl+Shift. Click OK to make PowerShell run as administrator. Youre now running PowerShell as administrator.

- - - Updated - - -

RickC said:

1. Right-click on Start.
2. Choose Windows PowerShell (Admin)... or Windows PowerShell (it doesn't matter which).
3. When the PowerShell console opens, enter Get-LocalUser.

What does it show?

I hope that I did this right....

Administrator False /Built-in account for admnistering the computer/domain
Default Account False /a user account managed the system
Guest False /Built-in account for guest access to the computer/domain
TryingMe4 True
MDAGutilityAccount False /a user account managed and used by the system for Windows Defender Application Guard scen....

ClaudiaThompson said:

I hope I did the right thing but it seems to show this....

Administrator False /Built-in account for admnistering the computer/domain
Default Account False /a user account managed the system
Guest False /Built-in account for guest access to the computer/domain
TryingMe4 True
MDAGutilityAccount False /a user account managed and used by the system for Windows Defender Application Guard scen....

Yes, that's exactly right. It shows that the only ENABLED account (i.e. showing as True) is one called TryingMe4.

If TryingMe4 was the very first account you created when Windows was run for the first time then it should automatically be in the Administrators group... although it's also possible to demote it to a standard account. It might be helpful to confirm its group membership:

1. Right-click on Start.
2. Choose Windows PowerShell (Admin)... or Windows PowerShell (it doesn't matter which).
3. When the PowerShell console opens, enter Get-LocalGroupMember -name administrators.

The PowerShell console will show a list of accounts. For example, my laptop shows 3 local accounts - the built-in Administrator and 2 further accounts called transfer and user. The PowerShell prompt at the bottom shows I'm currently using the account called user:


(From the previous PowerShell commandlet - Get-LocalUser - I know that the built-in Administrator account is disabled.)

Post back exactly what shows in the list on your PC. (You can select the result in the PowerShell console then press CTRL+C to copy it to the Windows clipboard for pasting into a post... or use a screenshot.)

Hope this helps...

Denis, I just found the OP's first post confusing so - for my own understanding - first clarified whether the OP just disabled or actually deleted the 'Administrator Account' she created.

I still don't understand why her TryingMe4 local account could suddenly become corrupted after being used to delete the 'Administrator Account' she created.