No Administrator account! Just Disappeared


  1. Posts : 45
    Windows 10 Home 64 bit 1909
       #1

    No Administrator account! Just Disappeared


    Edition Windows 10 Home 64 Bit
    Version 20H2
    Installed on ‎7/‎31/‎2021
    OS build 19042.1415
    Windows Feature Experience Pack 120.2212.3920.0
    Device name Preedip
    Processor Intel(R) Core(TM) i5-4310M CPU @ 2.70GHz 2.70 GHz
    Installed RAM 8.00 GB
    Device ID 37EE3ADA-92A5-417F-9D9D-CCD311ED12ED
    Product ID 00326-10012-19112-AA058
    System type 64-bit operating system, x64-based processor
    Pen and touch Touch support with 10 touch points



    Help! My Administrator account just vanished. The only account I can get is guest account. Any system checks get blocked with "Do you wish to allow this program to make changes to your computer?" with only a No button. I've tried to login as a different user, but guest is all I can get. I checked user accounts and guest is all there is I don't think I did anything to drop the account, but I may have. I'm trying not to panic. Please help me.

    Problem solved. Thanks to all.
    Last edited by chuckp; 08 Jan 2022 at 09:49.
      My Computer


  2. Posts : 8,057
    windows 10
       #2

    Can you open filemanager and see if the profile is there?
      My Computer


  3. Posts : 21,421
    19044.1586 - 21H2 Pro x64
       #3
      My Computer


  4. Posts : 45
    Windows 10 Home 64 bit 1909
    Thread Starter
       #4

    Samuria I'm still in the users folder if that's what you mean.
      My Computer


  5. Posts : 8,057
    windows 10
       #5

    The admin users folder is it there?
      My Computer


  6. Posts : 45
    Windows 10 Home 64 bit 1909
    Thread Starter
       #6

    There's me, default, defaultuser0 and Public
      My Computer


  7. Posts : 18,424
    Windows 11 Pro
       #7

    ^^^^This. Option #5.
      My Computer


  8. Posts : 31,471
    10 Home x64 (22H2) (10 Pro on 2nd pc)
       #8

    chuckp said:
    Any system checks get blocked with "Do you wish to allow this program to make changes to your computer?" with only a No button...


    That happens when you have lost your administrator account. @Try3 has written a tutorial for that....

    If you get an Admin prompt in which the Yes button is greyed out or missing & which does not show a password entry box, Windows cannot find an admin user account that could grant permission to proceed so your only admin user account has either

    • suffered from user profile corruption making it no longer fully functional, or
    • been demoted to being a standard user account.
    Fix UAC prompt has grayed out or missing Yes button in Windows 10
      My Computers


  9. Posts : 16,785
    Windows 10 Home x64 Version 22H2 Build 19045.4170
       #9

    Chuck,

    chuckp said:
    There's me, default, defaultuser0 and Public
    1 Please clarify what "me" is. Is "me" the folder within C:\Users that was associated with your user account?

    2 Run this command in any Command prompt or Powershell window and post the results
    Code:
    net user
    - If any of the entries relate to the disappeared account then please say so & tell us which one it is.

    3 If any of the entries do indeed relate to the disappeared account then run this command in any Command prompt or Powershell window and post the results
    Code:
    net user username
    where username is the relevant entry from step 2.
    If you are in any doubt at all you can run this command & post the results for every entry you get from step 2. I'd rather see too much data than not see the data that's relevant.
    And we are in different timezones so pinging back & forth with further data requests is going to use up that short period when we're both online at the same time.

    4 To help interpret your reply, please explain exactly what you mean by the account having disappeared.
    - What did you see?
    - What were you doing at the time?
    - Is there any chance that you were experimenting with the command that can be used to disable a user account?
    - Does anybody else have access to your computer?
    - Have you scanned for malware?

    I expect to suggest the same procedure as Bree suggested but I just want to get the current situation clear first because I don't recall having heard of an account suddenly stop existing anymore.
    Fix UAC prompt has greyed out or missing Yes button - TenForumsTutorials
    You can ask any questions here as you go through it.

    Minor items
    - When the job's all done you can delete the defaultuser0 'user account'. It's a relic of Dell's pre-delivery setting up and ought to have been automatically deleted before you ever saw it.
    - You should also disable [not delete] the Guest account. It's also a relic and should not be used.

    Denis
      My Computer


  10. Posts : 16,785
    Windows 10 Home x64 Version 22H2 Build 19045.4170
       #10

    chuckp said:
    Last edited by chuckp; 27 Minutes Ago at 14:49.

    Problem solved. Thanks to all.
    What was the solution?

    Denis
      My Computer


 

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