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Windows 10 face recognition
Hello,
I am trying to fix the face recognition of my windows 10 laptop. It uses to work fine but stop working around June of this year. I have been using fingerprint or PIN since then. I think Windows Hello is fine since I can use my fingerprint.
I have tried many times to reload the driver for my IR camera with no change. I have tried to downgrade the driver same result not working. I have removed the IR camera from device manager and get it reinstall same result.
I went to parameter and my signin option and removed the face recognition that was configured. Now when I tried to configure it I can’t, I get an error that it can’t activate the camera and to make sure it is working fine.
I found in another forum that for windows 10 Hello Face recognition to work you need 2 services running: Infrared monitor service and Connected user experiences and telemetry service. I have the second service running but not the Infrared monitor service. According to my research it uses irmon.dll. I can't find that dll on my laptop.
Questions:
Do these 2 services are really needed to run face recognition?
If yes how can I restore the irmon.dll?
This is my current version of windows 10:
Édition Windows 10 Professionnel
Version 20H2
Date d’installation 2021-01-09
Version du système d’exploitation 19042.1348
Sorry for the French wording 😉
Thank you for your help,
Luc